Communications Agent- Immediate Start

Dutuc; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications experience

Mentorship and coaching

Job summary

Dutuc is seeking an enthusiastic Communications Agent to support customer outreach and promotional communication. This entry-level role focuses on connecting with people, presenting information, and helping customers understand products in a professional, engaging manner.

You will engage with customers and participate in community outreach, lead generation, and promotional events while developing strong communication and relationship-building skills.

Qualifications

• High school diploma or equivalent.
• Strong verbal and interpersonal communication skills.
• Friendly, professional demeanor and reliable work ethic.
• Comfortable engaging with customers and the public.

Responsibilities

• Engage directly with customers and prospective customers.
• Communicate product and service information clearly and professionally.
• Answer questions and provide helpful information.
• Identify customer needs and help recommend appropriate solutions.
• Support customer outreach and promotional communication activities.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition initiatives.
• Support customer follow-ups and relationship development.
• Help prepare and organize promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Share customer feedback and questions with team members.
• Represent the company professionally during customer interactions.
• Collaborate with colleagues to support customer and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service

Relationship-building

Organizational skills

Time management

Education

High school diploma

Job description

About Us

Dutucbridges brand strategy, content, campaigns and growth under one calm,memorable identity. Above the water, sharp marketing. Underneath,relentless execution.

Job Summary

We are seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, presenting information, and helping customers understand products and services in a professional and engaging manner.

Responsibilities

• Engage directly with customers and prospective customers.
• Communicate product and service information clearly and professionally.
• Answer questions and provide helpful information.
• Identify customer needs and help recommend appropriate solutions.
• Support customer outreach and promotional communication activities.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition initiatives.
• Support customer follow-ups and relationship development.
• Help prepare and organize promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Share customer feedback and questions with team members.
• Represent the company professionally during customer interactions.
• Collaborate with colleagues to support customer and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Comfortable interacting with customers and the public.
• Positive attitude and eagerness to learn.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching