Junior Client Success & Accounts Specialist

HTU; Austin, Northern (TX, KY); Hybrid; USD 40,000 - 46,000; Full time

Benefits offered by this job

Career growth

Ongoing training

Collaborative work environment

Hands-on client experience

Increased responsibilities

Performance-focused environment

Job summary

HTU is seeking a proactive team member to manage client relationships and coordinate accounts within a dynamic environment. You will serve as the main contact for inquiries, ensure accurate documentation, and support ongoing projects while identifying opportunities to enhance client satisfaction.

The role emphasizes clear communication, teamwork, and a willingness to learn, with room for growth as you contribute to client retention and service improvements.

Qualifications

• Strong verbal and written communication skills.
• Professional, client-focused attitude.
• Excellent organization and time-management abilities.
• Ability to manage multiple priorities effectively.
• Strong attention to detail.
• Problem-solving and critical-thinking skills.
• Able to work independently and in a team.
• Adaptable and dependable; eager to learn.
• Strong interpersonal and relationship-building skills.
• Motivated to grow professionally within the company.

Responsibilities

• Build and maintain positive relationships with assigned clients.
• Serve as a point of contact for general client inquiries and account-related needs.
• Assist with the coordination and management of client accounts.
• Communicate clearly and professionally with clients and internal teams.
• Follow up on account requests, updates, and ongoing projects.
• Maintain accurate account information and documentation.
• Identify opportunities to improve client satisfaction and service.
• Collaborate with team members to resolve client concerns efficiently.
• Support account growth and long-term client retention.
• Participate in ongoing training and professional development.

Skills

Communication skills

Organizational skills

Time management

Detail oriented

Problem solving

Teamwork

Independent working

Adaptable

Relationship building

Growth mindset

Job description

HTU is seeking a proactive team member to manage client relationships and coordinate accounts within a dynamic environment. You will serve as the main contact for inquiries, ensure accurate documentation, and support ongoing projects while identifying opportunities to enhance client satisfaction.

The role emphasizes clear communication, teamwork, and a willingness to learn, with room for growth as you contribute to client retention and service improvements.