Junior Client Relations & Onboarding Associate

Tri-Valley Collective, Inc.; Oakland (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive onboarding

Mentorship and training

Career growth opportunities

Collaborative team environment

Job summary

Tri-Valley Collective, Inc. is seeking an Entry‑Level Client Relations Associate to join our team in Oakland. This role offers hands‑on training in client relations, customer service, account management, marketing support, and business operations.

You will support client communication, coordinate projects, assist with marketing initiatives, and collaborate with internal teams to help achieve client goals. This position emphasizes relationship building and delivering exceptional client

Qualifications

• Bachelor's or equivalent in a related field preferred.
• Excellent written and verbal communication skills.
• Customer‑focused mindset with ability to build trust and relationships.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment.
• Positive attitude with problem‑solving skills.
• Comfortable collaborating with clients and cross‑functional teams.

Responsibilities

• Serve as primary contact for clients with professional, timely communication.
• Build and maintain strong client relationships through updates and follow‑ups.
• Support client onboarding, account coordination, and ongoing project activities.
• Assist with marketing campaigns, promotions, and client engagement events.
• Collaborate with internal teams to meet client objectives and timelines.
• Track timelines, requests, deliverables, and key updates.
• Prepare client presentations, reports, and meeting notes.

Skills

Strong communication

Customer‑focused

Organizational skills

Multi‑tasking

Positive attitude

Team collaboration

Education

Bachelors degree in Business/Marketing/Communications/Public Relations

Tools

CRM or project management platforms

Microsoft Office

Google Workspace

Job description

Tri-Valley Collective, Inc. is seeking an Entry‑Level Client Relations Associate to join our team in Oakland. This role offers hands‑on training in client relations, customer service, account management, marketing support, and business operations.

You will support client communication, coordinate projects, assist with marketing initiatives, and collaborate with internal teams to help achieve client goals. This position emphasizes relationship building and delivering exceptional client