Client Relations Associate — Paid Training & Growth Path

Rad Marketing Agency; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid training

Career development

Advancement opportunities

Team-focused culture

Hands-on customer relations experience

Job summary

Rad Marketing Agency is seeking a Client Relations Associate to act as the primary contact for clients, fostering strong relationships, delivering excellent service, and supporting overall customer satisfaction. The role suits someone with strong people skills who thrives in a collaborative, fast-paced environment.

You will nurture new and existing client relationships, educate clients on solutions, assist with onboarding, and coordinate with internal teams to meet client needs while driving

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Ability to work independently and collaboratively.
• Professional demeanor with strong problem-solving skills.
• Adaptability in a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Coordinate with internal departments to ensure client needs are met.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship building.

Skills

Verbal & written communication

Organizational skills

Multitasking

Independence & teamwork

Problem solving

Adaptability

Job description

Rad Marketing Agency is seeking a Client Relations Associate to act as the primary contact for clients, fostering strong relationships, delivering excellent service, and supporting overall customer satisfaction. The role suits someone with strong people skills who thrives in a collaborative, fast-paced environment.

You will nurture new and existing client relationships, educate clients on solutions, assist with onboarding, and coordinate with internal teams to meet client needs while driving