Junior Client Processing Specialist

BNY; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

BNY in Houston, Texas seeks a Specialist, Client Processing 1 to join the Transaction Processing team for our Loans Enablement Platform. The role focuses on handling client service and transaction processing in a collaborative environment.

The ideal candidate has a bachelor's degree, 0–3 years of experience, and preferably brokerage processing exposure. You will coordinate with internal teams to ensure timely service delivery and escalate complex issues as needed.

Qualifications

• Bachelors degree or the equivalent combination of education and experience is required.
• 0-3 years of total work experience is preferred.
• Experience in brokerage processing is preferred.

Responsibilities

• Performs routine and non-routine client service and transactional support functions.
• Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
• Processes account related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves problems or issues.
• Manages situations which may require adaptation of response or extensive research according to client response. Escalates more complex situations to senior colleagues.

Education

Bachelor's degree or equivalent

Job description

BNY in Houston, Texas seeks a Specialist, Client Processing 1 to join the Transaction Processing team for our Loans Enablement Platform. The role focuses on handling client service and transaction processing in a collaborative environment.

The ideal candidate has a bachelor's degree, 0–3 years of experience, and preferably brokerage processing exposure. You will coordinate with internal teams to ensure timely service delivery and escalate complex issues as needed.