Junior Claims Specialist, Property & Casualty

Liberty Mutual Insurance; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Liberty Mutual Insurance in Los Angeles area seeks an Associate Claims Specialist who will develop the knowledge to conduct investigations, determine liability and compensability, evaluate losses, negotiate settlements, and manage a portfolio of commercial property, casualty, and disability claims through training and mentorship.

You will assist in serving policyholders on mid-sized and large commercial accounts, build relationships, and apply loss-management techniques while updating files and

Qualifications

• Effective interpersonal, analytical and negotiation abilities required
• Ability to provide information in a clear, concise manner with an appropriate level of detail
• Demonstrated ability to build and maintain effective relationships
• Demonstrated success in a professional environment; success in a customer service/retail environment preferred
• Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
• Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
• Licensing may be required in some states

Responsibilities

• Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact to gather information regarding injuries or loss, refers tasks to auxiliary units as necessary and posts file accordingly
• Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources
• Manages an inventory of property/casualty and disability claims (e.g. workers' compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits
• Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols
• Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action
• Makes effective use of loss management techniques and other resources
• Updates files and provides comprehensive reports as required

Skills

Interpersonal skills

Analytical abilities

Negotiation skills

Communication skills

Relationship building

Education

Bachelor's degree or equivalent

Job description

Liberty Mutual Insurance in Los Angeles area seeks an Associate Claims Specialist who will develop the knowledge to conduct investigations, determine liability and compensability, evaluate losses, negotiate settlements, and manage a portfolio of commercial property, casualty, and disability claims through training and mentorship.

You will assist in serving policyholders on mid-sized and large commercial accounts, build relationships, and apply loss-management techniques while updating files and