Junior Business Systems Analyst: IT & Process Improvement

Macomb County

Mount Clemens (MI)

On-site

USD 65,000 - 90,000

Full time

5 days ago

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Job summary

Macomb County is seeking a skilled IT Business/Systems Analyst to support information technology initiatives across hardware, software, cyber security, and support services. The role emphasizes adherence to SDLC, ITIL, Agile, Waterfall, and security practices while delivering high-quality solutions.

You will draft SMART requirements, perform root cause analysis, and collaborate with business customers to manage expectations, deliver defined outcomes, and create detailed workflow diagrams of

Qualifications

Information technology experience including hardware, software, cyber security, and support.
Knowledge of SDLC, ITIL, Agile, Waterfall, and security practices.
Experience with root cause analysis and corrective action.
Proficient in drafting SMART requirements.
Experience delivering projects that meet defined requirements.
Ability to interact with business customers and manage expectations.

Responsibilities

Deliver projects that satisfy defined requirements.
Identify and control requirement changes during projects.
Analyze and solve problems; propose improvements.
Create detailed workflow diagrams depicting business and system operations.
Provide high levels of customer satisfaction and quality deliverables.

Skills

SDLC

ITIL

Agile

Waterfall

Security

Root cause analysis

Microsoft Office

Requirements gathering

Workflow diagrams

Tools

Microsoft Office

Job description

You will draft SMART requirements, perform root cause analysis, and collaborate with business customers to manage expectations, deliver defined outcomes, and create detailed workflow diagrams of

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