Junior Business Systems Analyst: BI & Ops Focus

Real Cold; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

RealCold is hiring a Business Systems Analyst I to bridge IT and users, translating business needs into technical solutions. You will support and document system requirements, help develop dashboards in Power BI, and assist with onboarding and basic troubleshooting in a cold storage/operations IT environment.

The role emphasizes collaboration with stakeholders, data visualization, and continuous improvement, with standard 40-hour weeks and potential overtime.

Qualifications

• Associate’s degree in information systems, computer science, business, or related field (or equivalent experience).
• Two years of related experience (internships, part-time work, coursework count towards this requirement).
• Certifications such as CompTIA A+, Microsoft Power BI (DA-100), or similar preferred.

Responsibilities

• Review, analyze, and evaluate user needs to create solutions that support overall business strategies.
• Provide first-line technical support for common software and basic networking issues; escalate complex problems to senior staff.
• Document system requirements, defines scope and objectives, and create specifications that drive system, dashboard, and process development and implementation.
• Document processes and troubleshooting steps; maintain FAQs and knowledge-based articles.
• Support creation and maintenance of Power BI dashboards and reports (refresh data sources, run simple queries, format charts).
• Will be responsible for onboarding tasks (equipment setup, account provisioning).
• Work with vendors and internal partners under the direction of senior staff.
• Research low-cost/built-in analytics features and flag useful tools.
• Perform other duties as assigned (documentation, testing, data validation).

Skills

Power BI

SQL

Communication

Problem-solving

Education

Associate’s degree in information systems, computer science, business, or related field

Tools

Power BI

Job description

RealCold is hiring a Business Systems Analyst I to bridge IT and users, translating business needs into technical solutions. You will support and document system requirements, help develop dashboards in Power BI, and assist with onboarding and basic troubleshooting in a cold storage/operations IT environment.

The role emphasizes collaboration with stakeholders, data visualization, and continuous improvement, with standard 40-hour weeks and potential overtime.