Business Systems Analyst I — Power BI & Data Dashboards

RealCold; Polk City (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career growth

Safety culture

Collaborative team

Job summary

RealCold is a fast-growing cold‑storage solutions provider in the U.S. market, with a focus on data‑driven operations and enterprise-wide BI tooling. The Business Systems Analyst I will bridge IT and business users, support dashboards, and translate needs into practical system enhancements.

Based in Florida, this role involves Power BI reporting, basic SQL, and collaboration with Operations IT to optimize WMS/TMS workflows in a scalable, safe, and customer‑centred environment.

Qualifications

• Associate’s degree in information systems, computer science, business, or related field (or equivalent).
• Two years of related experience (internships, part-time work, coursework count towards this requirement).
• Preferred Certifications: CompTIA A+, Microsoft Power BI (DA-100), or similar.

Responsibilities

• Review, analyze, and evaluate user needs to create solutions that support overall business strategies.
• Provide first-line technical support for common software and basic networking issues; escalate complex problems to senior staff.
• Document system requirements, defines scope and objectives, and create specifications that drive system, dashboard, and process development and implementation.
• Document processes and troubleshooting steps; maintain FAQs and knowledge-based articles.
• Support creation and maintenance of Power BI dashboards and reports (refresh data sources, run simple queries, format charts).
• Will be responsible for onboarding tasks (equipment setup, account provisioning).
• Work with vendors and internal partners under the direction of senior staff.
• Research low-cost/built-in analytics features and flag useful tools.
• Perform other duties as assigned (documentation, testing, data validation).

Skills

Power BI

SQL

Data visualization

Communication skills

Problem-solving

Education

Associate’s degree in information systems, computer science, or related field

Job description

RealCold is a fast-growing cold‑storage solutions provider in the U.S. market, with a focus on data‑driven operations and enterprise-wide BI tooling. The Business Systems Analyst I will bridge IT and business users, support dashboards, and translate needs into practical system enhancements.

Based in Florida, this role involves Power BI reporting, basic SQL, and collaboration with Operations IT to optimize WMS/TMS workflows in a scalable, safe, and customer‑centred environment.