Junior Business Analyst - Testing & Process Support

Palmetto GBA, LLC; Columbia (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Palmetto GBA, LLC in Columbia, South Carolina is seeking an entry-level Business Analyst I to support system scope and business process analyses. You will learn to participate in testing, data preparation, and reporting, working under the guidance of senior analysts to understand major operations and technology impacts.

The role emphasizes collaboration, documentation, and basic analysis to align operational changes with business initiatives.

Qualifications

• Bachelor's degree required, or 4 years of related work experience.
• Proficient in Microsoft Office.
• Strong teamwork and communication skills.

Responsibilities

• Obtains a detailed understanding of the major operations and functions in effect within the areas being supported.
• Reviews basic system enhancements/upgrades to determine applicability of customer file modification requirements.
• Documents system problems and assists in their resolution.
• Reviews and completes various daily reports to ensure system is performing as expected.
• Prepares written reports and analysis, including recommendations pertaining to system functionality and testing progress.
• Prepares and reviews test data, test plans and test matrices for system changes.
• Executes test cases and evaluates test results for errors.
• Under the guidance of an advanced business analyst or manager, learns to define business requirements, perform tests, and may lead small projects.
• Learns how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification.
• Communicates with management and departmental personnel to document workflow procedures.
• Assists in preparing verbal and written communication about business changes with management or other staff members.
• Functions as liaison between the operations testers and information systems to facilitate communications.
• Assists customer testers with issues that arise during projects.

Skills

Business concepts

Teamwork

Communication

Interpersonal skills

Analytical skills

Conceptual thinking

Organizational skills

Problem solving

Business process alignment

Education

Bachelor's Degree

Degree equivalency: 4 years related work exp OR Associate's + 2 years

Tools

Microsoft Office

Job description

Palmetto GBA, LLC in Columbia, South Carolina is seeking an entry-level Business Analyst I to support system scope and business process analyses. You will learn to participate in testing, data preparation, and reporting, working under the guidance of senior analysts to understand major operations and technology impacts.

The role emphasizes collaboration, documentation, and basic analysis to align operational changes with business initiatives.