Junior Account Specialist — Mentorship & Career Growth

Alphabe Insight Inc; Scottsdale (AZ); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Structured training

Mentorship

Career growth opportunities

Collaborative environment

Professional development

Advancement opportunities

Competitive salary

Job summary

Entertainment Travel Associates in Scottsdale, AZ is seeking a personable Junior Account Representative to support customer relationships and ensure account-related needs are handled efficiently. This role suits someone who enjoys communicating with people, understanding requirements, and working collaboratively to deliver reliable service.

Training and mentorship will help you grow in account support and client relationship management, with structured development and distinct advancement

Qualifications

• Strong interpersonal and verbal communication skills.
• Professional, customer-focused attitude.
• Good organizational skills and attention to detail.
• Ability to manage priorities and follow through on assigned tasks.
• Comfortable learning new procedures and working as part of a team.
• Previous customer service or account support experience is a plus but not required.

Responsibilities

• Assist customers with general account questions and service-related requests.
• Provide clear information about company offerings and account procedures.
• Help maintain positive relationships through attentive and professional interactions.
• Identify customer needs and coordinate appropriate follow-up with team members.
• Maintain accurate account records and follow established procedures.
• Support the resolution of routine account concerns.
• Collaborate with colleagues to improve customer satisfaction and support account objectives.

Skills

Interpersonal skills

Verbal communication

Customer-focused

Organizational skills

Prioritization

Team player

Learning mindset

Job description

Entertainment Travel Associates in Scottsdale, AZ is seeking a personable Junior Account Representative to support customer relationships and ensure account-related needs are handled efficiently. This role suits someone who enjoys communicating with people, understanding requirements, and working collaboratively to deliver reliable service.

Training and mentorship will help you grow in account support and client relationship management, with structured development and distinct advancement