Junior Account Manager: Client Success & Relationships

North Rising Star; Saint Louis Park (MN); On-site; USD 40,000 - 56,000; Full time

Job summary

North Rising Star is seeking a Junior Account Manager in Saint Louis Park, MN to be the first point of contact for new customers and to answer queries, enhancing overall client satisfaction. You will identify client needs through effective communication and represent the company positively.

Ideal candidates have prior customer service experience and can contribute to building profitable, long-term client relationships to meet business goals.

Qualifications

• Proven work experience as a Junior Account Manager or relevant sales role.
• Strong verbal and written communication with ability to build relationships.
• Customer-focused approach with problem-solving mindset.
• Professional presentation and negotiation skills.

Responsibilities

• Gather information on assigned clients.
• Contact clients to understand their needs.
• Provide after-sales support to retain customers.
• Ensure prompt and accurate answers to clients’ queries.
• Build strong client relationships through regular communication.
• Report on the status of accounts.
• Suggest company products/services that maximize client satisfaction.
• Communicate product and pricing details clearly.
• Promote new products/services to existing customers.

Skills

Customer service

Communication skills

Relationship building

Negotiation

Time management

Job description

North Rising Star is seeking a Junior Account Manager in Saint Louis Park, MN to be the first point of contact for new customers and to answer queries, enhancing overall client satisfaction. You will identify client needs through effective communication and represent the company positively.

Ideal candidates have prior customer service experience and can contribute to building profitable, long-term client relationships to meet business goals.