Client Success & Account Coordinator

Clarity Partners and Associates; Brandon (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Clarity Partners and Associates in Brandon, FL is seeking a Junior Account Manager to be the first point of contact for new customers, answering queries and increasing client satisfaction. You will apply strong communication to identify client needs while representing the company positively.

Ideal candidates have prior customer service experience and are motivated to build profitable, long-term relationships with clients to achieve business objectives.

Qualifications

• Proven work experience as a Junior Account Manager or in a relevant sales role.
• Understanding of sales principles and ability to deliver excellent customer experience.
• Strong verbal and written communication skills with the ability to build relationships.
• Effective presentation and negotiation skills.
• High degree of professionalism.
• Good time-management skills with a problem-solving attitude.

Responsibilities

• Gather information on assigned clients
• Contact clients to understand their needs
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships through regular communication
• Report on the status of accounts
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Promote new products/services to existing customers

Skills

Proven work experience

Sales principles

Communication skills

Presentation and negotiation

Professionalism

Time management and problem-solving

Job description

Clarity Partners and Associates in Brandon, FL is seeking a Junior Account Manager to be the first point of contact for new customers, answering queries and increasing client satisfaction. You will apply strong communication to identify client needs while representing the company positively.

Ideal candidates have prior customer service experience and are motivated to build profitable, long-term relationships with clients to achieve business objectives.