Junior Account Manager: Client Success & Growth

Fifth Avenue Co.; New York (NY); Vor Ort; USD 40.000 - 56.000; Vollzeit

Zusammenfassung

Fifth Avenue Co. is seeking a Junior Account Manager to be the first point of contact for new customers, answering queries and increasing client satisfaction. You will use your communication skills to identify and address clients’ needs while representing our company positively.

Prior customer service experience is a plus and will help in building lasting relationships with clients. Ultimately, you will contribute to profitable, long-term relationships with our clients to support our business

Qualifikationen

• Proven work experience as a Junior Account Manager or in a related sales role.
• Strong verbal and written communication, with relationship-building skills.
• Ability to present and negotiate effectively with clients.
• Professional demeanor and good time-management.

Aufgaben

• Gather information on assigned clients.
• Understand client needs through direct contact.
• Provide after-sales support to retain customers.
• Ensure prompt and accurate responses to queries.
• Build client relationships through regular communication.
• Report on the status of accounts.
• Promote products/services to maximize client satisfaction.
• Clarify product and pricing details for clients.
• Suggest new offerings to existing customers.

Kenntnisse

Sales experience

Customer relationships

Excellent communication

Negotiation

Time management

Jobbeschreibung

Fifth Avenue Co. is seeking a Junior Account Manager to be the first point of contact for new customers, answering queries and increasing client satisfaction. You will use your communication skills to identify and address clients’ needs while representing our company positively.

Prior customer service experience is a plus and will help in building lasting relationships with clients. Ultimately, you will contribute to profitable, long-term relationships with our clients to support our business