Junior Account Manager

Fifth Avenue Co.; New York (NY); Sur place; USD 40 000 - 56 000; Plein temps

Résumé du poste

Fifth Avenue Co. is seeking a Junior Account Manager to be the first point of contact for new customers, answering queries and increasing client satisfaction. You will use your communication skills to identify and address clients’ needs while representing our company positively.

Prior customer service experience is a plus and will help in building lasting relationships with clients. Ultimately, you will contribute to profitable, long-term relationships with our clients to support our business

Qualifications

• Proven work experience as a Junior Account Manager or in a related sales role.
• Strong verbal and written communication, with relationship-building skills.
• Ability to present and negotiate effectively with clients.
• Professional demeanor and good time-management.

Responsabilités

• Gather information on assigned clients.
• Understand client needs through direct contact.
• Provide after-sales support to retain customers.
• Ensure prompt and accurate responses to queries.
• Build client relationships through regular communication.
• Report on the status of accounts.
• Promote products/services to maximize client satisfaction.
• Clarify product and pricing details for clients.
• Suggest new offerings to existing customers.

Connaissances

Sales experience

Customer relationships

Excellent communication

Negotiation

Time management

Description du poste

We are looking for a Junior Account Manager to act as the first point of contact with new customers, answer their queries and increase client satisfaction.

If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage.

Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

Responsibilities

• Gather information on assigned clients
• Contact clients to understand their needs
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Promote new products/services to existing customers

Requirements and skills

• Proven work experience as a Junior Account Manager or relevant sales role
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships
• Effective presentation and negotiation skills
• High degree of professionalism
• Good time-management skills with a problem-solving attitude