Junior Account Executive

Mello; Austin (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

PTO

Paid holidays

Health/dental/vision insurance

Job summary

Mello, a premium custom merchandise company, is seeking a Junior Account Executive to turn inbound interest into long-term customers. You'll work with our Senior Account Executive, learn the process, build your pipeline, and grow into a full Account Executive role.

This isn't transactional selling. The best customers come back, and your job is to start those relationships by qualifying leads, running discovery calls, building quotes, and guiding decisions on options, timing, and budgets.

Qualifications

• 1–2+ years in sales, account management, or a client-facing role.
• Clear, confident communicator by phone, email, and in person.
• Organized with reliable follow-up; nothing slips through the cracks.

Responsibilities

• Respond to inbound leads and qualify them.
• Run discovery calls to understand goals, timeline, and budget.
• Build quotes and proposals with support from design and production teams.
• Guide clients through product options, decoration methods, and turnaround times.
• Close first orders and set up the relationship for repeat business.
• Do outbound outreach to target brands to build your own pipeline.
• Keep our CRM (Monday.com) accurate: every lead, note, and next step.
• Hand off orders clearly so production and customer service can deliver.
• Hit weekly activity and monthly revenue goals.

Skills

Sales experience

CRM proficiency

Communication

Follow-up

Goal-driven

Tools

Monday.com

Job description

Mello is a premium custom merchandise company for modern brands. We handle the whole thing: creative strategy, design, product development, production, and fulfillment. Our clients are food, beverage, hospitality, lifestyle, and consumer brands, including some you already know.

The role

We get a lot of interest from great brands, and we need more people who can turn that interest into long-term customers. As a Junior Account Executive, you'll handle new leads from first call to signed order, working with our Senior Account Executive. You'll learn our process, build your own pipeline, and grow into a full Account Executive role.

This isn't transactional selling. Our best customers come back again and again, and your job is to start those relationships.

What you'll do

• Respond quickly to inbound leads and qualify them
• Run discovery calls to understand each brand's goals, timeline, and budget
• Build quotes and proposals with support from our design and production teams
• Guide clients through product options, decoration methods, and turnaround times
• Close first orders and set up the relationship for repeat business
• Do outbound outreach to target brands to build your own pipeline
• Keep our CRM (Monday.com) accurate: every lead, note, and next step
• Hand off orders clearly so production and customer service can deliver
• Hit weekly activity and monthly revenue goals

What we're looking for

• 1–2+ years in sales, account management, or a client-facing role (agency, hospitality, retail, or apparel is a plus)
• Clear, confident communicator by phone, email, and in person
• Organized and quick with follow-up. Nothing slips through the cracks.
• Motivated by goals and commission, and coachable
• Genuine interest in brands, design, apparel, or merchandise
• Comfortable with CRMs, spreadsheets, and learning new tools
• Bonus: experience selling custom apparel, merchandise, print, or creative services

Why Mello

• Sell something people are excited to buy, to brands you'll recognize
• Real coaching and a clear path to Account Executive
• Commission that rewards the relationships you build, including repeat orders
• A small team that moves fast, with the factory down the hall
• Salary + commission
• Benefits: PTO, paid holidays, health/dental/vision insurance available after set period