Judicial Clerk I: Court Case & Service Assistant

Colorado Judicial Branch; Eagle (CO); On-site; USD 46,000 - 67,000; Full time

Job summary

Colorado Judicial Branch in Colorado is seeking an entry-level case processing assistant to provide customer service at the counter, by phone, and online. You will create new cases, process pleadings, take payments, and support more advanced duties as you train.

The role involves handling paperwork, directing users to legal resources, maintaining case records, and updating the case management system with accurate information.

Qualifications

• High school diploma or GED.
• No prior work experience required.
• FLSA status: Non-exempt.

Responsibilities

• Assists customers with paperwork, reviews court forms for completeness, and assigns case numbers.
• Receives and processes incoming correspondence via email, mail, e-filing, and in-person filings, and distribution.
• Directs customers to appropriate services such as legal clinics, self-help information and specialists, Supreme Court and local libraries, the bar association, or family court facilitators.
• Maintains case documentation and updates case management system, including adding case information and documentation to case management system, updating case information, updating contact information, processing bond forfeitures, and entering transcript requests.
• Transfers information from law enforcement tickets or information filed into the case management system.
• Manages scheduling for time sensitive cases, such as cases requesting protection orders or other emergency matters.
• Receives and processes referring court records from the trial court. Maintains the referring court record server. Transmits records to litigants.
• Accepts and processes payments via cash, check, and credit card for court fines, fees, filing fees, and bonds. Reconciles cash drawer and income daily and prepares the daily deposit.
• Responds to customer's inquiries via phone, email, and voice mail. Acts as liaison between division/Judicial Officer and customers.
• Trains within trial court/appellate court procedures.
• Issues orders and notices from the court and ensures service to all necessary litigants and courts.

Education

High school diploma or GED

Job description

Colorado Judicial Branch in Colorado is seeking an entry-level case processing assistant to provide customer service at the counter, by phone, and online. You will create new cases, process pleadings, take payments, and support more advanced duties as you train.

The role involves handling paperwork, directing users to legal resources, maintaining case records, and updating the case management system with accurate information.