A government agency in Colorado is seeking an individual for an entry-level position providing case processing assistance and customer service. The role involves handling paperwork, processing case information, and managing customer inquiries via various communication methods. No prior related experience is required, but candidates should possess strong communication and customer service skills. The job is primarily sedentary but may require some lifting. This is an excellent opportunity for individuals looking to start their career in public service.
Qualifications
Ability to assist customers with paperwork and answer questions.
Knowledge of court processes and case documentation.
Skills to manage scheduling for time-sensitive cases.
Responsibilities
Assists customers with paperwork and answers questions.
Processes incoming correspondence and documentation.
Maintains case documentation and updates systems.
Directs customers to appropriate services and resources.
Handles court payments and reconciles daily income.
Skills
Customer service skills
Basic clerical skills
Communication skills
Education
High school diploma or G.E.D.
Job description
A government agency in Colorado is seeking an individual for an entry-level position providing case processing assistance and customer service. The role involves handling paperwork, processing case information, and managing customer inquiries via various communication methods. No prior related experience is required, but candidates should possess strong communication and customer service skills. The job is primarily sedentary but may require some lifting. This is an excellent opportunity for individuals looking to start their career in public service.