Judicial Clerk I: Court Case Processing & Customer Support

Colorado Judicial Branch; Boulder (CO); On-site; USD 46,000 - 67,000; Full time

Job summary

Colorado Judicial Branch in Colorado is seeking an entry level Judicial Clerk I/II/III to provide case processing assistance and customer service at the counter, by phone, and online. You will create new cases, process pleadings, accept payments, and support more advanced responsibilities as you grow. The role is in-person, 8:00 a.m.

to 5:00 p.m., Monday through Friday, with an hour lunch. A typing test is required and placement will reflect minimum qualifications and experience for the clerk

Qualifications

• High school diploma or GED.

Responsibilities

• Assists customers with paperwork, answers questions, reviews court forms for completeness, and assigns case numbers.
• Receives and processes incoming correspondence via email, mail, e-filing, and in-person filings.
• Directs customers to appropriate services such as legal clinics, self-help information and specialists, Supreme Court and local libraries, the bar association, or family court facilitators.
• Maintains case documentation and updates case management system, including adding case information and documentation to case management system, updating case information, updating contact information, processing bond forfeitures, and entering transcript requests. Adheres to data integrity and timelines per applicable laws and regulations.
• Transfers information from law enforcement tickets or information filed into the case management system.
• Manages scheduling for time sensitive cases, such as cases requesting protection orders or other emergency matters. Ensures court-scheduled events and review dates are entered in every case.
• Receives and processes referring court records from the trial court. Maintains the referring court record server. Transmits records to litigants. Processes and returns records upon mandate.
• Accepts and processes payments via cash, check, and credit card for court fines, fees, filing fees, and bonds. Reconciles cash drawer and income daily and prepares the daily deposit.
• Responds to customer's inquiries via phone, email, and voice mail. Acts as liaison between division/Judicial Officer and customers, directs parties to correct location and/or divisions, de-escalates situations of stress or conflict, and explains court processes without providing legal advice.
• Trains within trial court/appellate court procedures.
• Issues orders and notices from the court, including orders regarding case deadlines, orders of extension of time, notices of new case filings, notices of oral argument, receipt of trial court records, and mandates returning authority to a trial court once case is complete. Ensures service to all necessary litigants and trial/appellate courts.
• Completes required trainings and attends meetings as requested.
• Performs other duties as assigned.

Education

High school diploma or GED

Job description

Colorado Judicial Branch in Colorado is seeking an entry level Judicial Clerk I/II/III to provide case processing assistance and customer service at the counter, by phone, and online. You will create new cases, process pleadings, accept payments, and support more advanced responsibilities as you grow. The role is in-person, 8:00 a.m.

to 5:00 p.m., Monday through Friday, with an hour lunch. A typing test is required and placement will reflect minimum qualifications and experience for the clerk