Judicial Assistant II- Traffic & Civil Division

City and County of Denver; Denver (CO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Pension plan

457B retirement

132 hours PTO

11 holidays + personal day

Volunteer time off

Education refund program

Paid Family Leave

RTD Eco Pass

Health/dental/vision plans

Job summary

City and County of Denver is seeking two Judicial Assistant II professionals to support the Traffic and Civil Division in maintaining accurate court records and assisting diverse customers. You will handle clerical duties, explain complex processes, and contribute to efficient court operations.

Ideal candidates have 3 years of clerical experience (1 year in a court or legal setting), strong customer service, and a self-motivated attitude.

Qualifications

• High school diploma or GED required.
• Three years of clerical experience; one year in court, law enforcement or legal setting.
• Strong customer service skills; ability to handle stressful situations.
• Bilingual Spanish a plus.
• Reliable and self-motivated with good communication.

Responsibilities

• Provide excellent customer service by phone, in person, and in writing.
• Create and maintain an accurate court record.
• Explain complex legal processes to diverse customers.
• Perform clerical tasks: cashiering, mail desk, review e-filings, in person filings, issue court orders, set dates.
• Suggest process improvements and support leadership.

Skills

Customer service

Clerical skills

Public service mindset

Education

High school diploma or GED

Job description

About Our JobThe Denver County Court is seeking to fill two Judicial Assistant II positions in the Traffic and Civil Division Clerk’s Office.What We OfferThe City and County of Denver offers a competitive salary commensurate with education and experience. The full hourly pay range for this position is $25.30 - $37.96. We also offer generous benefits for full-time employees which include but is not limited to:A guaranteed life-long monthly pension, once vested after 5 years of service457B Retirement Plan132 hours of PTO earned within first year11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer timeEducation Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the cityCare Bank – 8 weeks of Paid Family Leave (after the probation period is passed)Free RTD Eco PassCompetitive medical, dental and vision plans effective within 1 month of start dateLocationWe are hiring for two Judicial Assistant II's. In this position you can expect to work on site at the City and County Building, located at 1437 Bannock Denver, CO 80202, Monday through Friday 8:00AM - 4:30PM.The DCCThe mission of Denver County Court is to administer justice fairly, efficiently, and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. The City and County of Denver’s third branch of government is comprised of 19 judges, 4 Full-Time magistrates, and nearly 270 staff members to serve the judicial needs for civil, small claims, protection order, traffic, and parking cases occurring within our great City. The Denver County Court proudly serves the community and continually seeks ways to provide greater access to citizens.The DivisionThe combined Traffic and Civil Division is the highest volume division in Denver County Court- serving more than 63,000 customers a year. Our employees value teamwork, customer service, a positive work environment, collaboration, learning, process improvement, and problem-solving. We are committed to helping people, creating, and maintaining an accurate court record, and providing support services to the Judicial Officers.What You'll DoAs a Judicial Assistant II, you can expect to assist a diverse group of customers daily, while also completing special projects and work assignments that meet the needs of the division. The primary duties of a Judicial Assistant rotate on a weekly basis, so each team member can gain experience in multiple areas and develop their understanding of court process. We are committed to providing our employees the opportunity for career growth and development.Day-to-day, as a Judicial Assistant II, you can expect to:Provide excellent and impartial customer service to all who access the court- via telephone, in person, and in writingCreate and maintain an accurate court recordClearly and effectively explain complex legal processes to customers with various needs. Perform a variety of clerical functions, including cashiering, mail desk, review of attorney electronic court filings, in person customer service for court filings, issuing court order paperwork, and setting court datesProvide input on process improvement to coworkers and the leadership teamPerforms other related duties as assigned or requestedWhat You'll BringOur ideal candidate will have integrity and a strong commitment to public service, in addition:Three (3) years of customer service experience – interacting with customers from diverse backgrounds and dealing with stressful situations.Be a self-starter/self-motivatedBilingual, Spanish a plusRequired Minimum Qualifications:We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC CertificateExperience Requirement: Three (3) years of clerical experience and one (1) year of experience must have been in court, law enforcement or legal settingEducation/Experience Equivalency: A combination of appropriate education and experience may be substituted for the education and experience requirements with the exception of the one year of experience in court, law enforcement or legal settingLicense/Certifications: NoneRequired DocumentsTo be considered for this position, please include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab):Resume - RequiredCover Letter – Highly PreferredApplication DeadlineThis position is expected to stay open until Monday, November 9, 2026. Please submit your application as soon as possible and no later than November 9, 2026 at 11:59pm.About Everything ElseJob ProfileCC2316 Judicial Assistant IITo view the full job profile including position specifications, physical demands, and probationary period, click here.Position TypeUnlimitedPosition Salary Range$25.30 - $37.96Target Pay$25.30 - $37.96, based on education and experienceAgencyDenver County CourtRedeployment during Citywide EmergenciesCity and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.For information about right to work, click here for English or here for Spanish.