JR0062540 Associate Customer Service Rep

McKesson; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare company in Kentucky is seeking an Associate Customer Service Rep to handle customer queries and provide excellent service related to sales and installations. Candidates should possess strong communication skills and a High School Diploma or GED. This full-time position offers the opportunity to maintain good customer relations and proactively assist customers in a supportive role, making it ideal for those with a customer service passion.

Responsibilities

• Serve as the point of contact for customer queries.
• Provide customer services related to sales and installations.
• Maintain good customer relations and resolve claims effectively.
• Develop initiatives to inform and educate customers.

Skills

Excellent customer service skills

Clear written and oral communication

Ability to manage multiple tasks

Education

High School Diploma or GED

Job description

JR0062540 Associate Customer Service Rep

Full-time

Job Description

Key Responsibilities

• Serves as the point of contact for customer queries and resolution.
• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws.
• May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers.

Required Skills

• Ability to complete multiple activities while utilizing excellent customer service skills
• Demonstrate ability to communicate clearly in both written and oral communication
• Maintains all patient confidentiality
• Other duties and responsibilities as assigned by supervisor.
• High School Diploma or GED

Career Level - IC-Business Support - B1

ALL ANSWERS MUST BE "YES"

Do you have a High School Diploma or GED?

Are you able/comfortable working from home?