Jr. Systems Analyst

Spatial Front, Inc; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Spatial Front, Inc. is seeking a Jr. Systems Analyst to support a federal government customer. This remote role favors candidates near the Washington DC area and requires US citizenship with a Public Trust.

The position focuses on incident triage, AWS resource optimization, and collaboration with government and IT teams. Familiarity with AWS monitoring tools and ITSM platforms is desired.

Qualifications

• US Citizenship with an active Public Trust
• 2+ years IT experience with an associate degree (or 5+ years without degree)
• Experience with incident triage and root-cause analysis
• Experience with AWS cloud resources and monitoring

Responsibilities

• Provides incident triage and root-cause identification for applications and systems, coordinating with FMCSA stakeholders and IT teams.
• Tailor and monitor alerts for availability and performance using WhatsUp Gold and AWS Synthetic Canaries.
• Maintain AWS inventory attributes and monitor cloud resources for optimization.
• Apply patches or configuration changes to address security issues on Windows or Linux servers.
• Install releases in non-production and production environments.
• Resolve tier 2 and tier 3 tickets and outages with support as needed.
• Basic querying of databases.

Skills

AWS CloudWatch

Windows/Linux

Network infrastructure

ITSM tools

Flexibility

Incident triage

Education

Associate degree

Tools

ServiceNow

Jira

Confluence

WhatsUp Gold

AWS

Job description

Description

Spatial Front, Inc. (SFI) is seeking a Jr. Systems Analyst to support our Federal Government customer. SFI was recently awarded the 2025 USA Today National Top Places to Work award and the 2025 Washington Post Top Workplaces.

Work Location

Remote but ideally in the Washington DC area

Responsibilities

• Provides incident triage and root-cause identification for application and system issues reported by FMCSA stakeholders, ensures timely fulfillment of service requests, monitors and optimizes AWS cloud resources, and collaborates with federal and state customers, developers, and IT teams.
• Tailor and monitor alerts for application and system availability and performance using WhatsUp Gold and AWS Synthetic Canaries
• Maintain existing resource attributes for AWS inventory
• Utilize AWS services to identify potential process and system improvements
• Apply software patches or configuration changes to address security issues on Windows or Linux servers and systems
• Perform or coordinate storage clean-up activities on servers
• Install releases in both non-production and production environments
• Work to resolve tier 2 and tier 3 tickets, including system and application-level outages with support as needed
• Basic knowledge of querying databases

Requirements

• Minimum of 2 years of IT experience with an associate degree or 5 years or more of IT experience without a degree
• US Citizenship with an active Public Trust

Desired Skills

• Basic understanding of site certificates/renewals and CSR creations
• 2+ years of experience with AWS CloudWatch
• 2+ years of Windows and/or Linux experience
• Understanding of network infrastructures, firewalls, and load balancers
• Ability to work in a flexible and fluid environment
• Experience with IT Service Management tools, e.g., ServiceNow, Jira, Confluence, etc.

Additional Information

• In order to meet the clearance requirements for this opportunity, candidates must be US Citizen.
• All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History.
• Public Trust background investigations can take approximately four to eight weeks and requires fingerprinting.

Other Information

• The salary for this position is $50,000 - $70,000 annually
• For information on SFI's benefits please visit http://www.spatialfront.com/pages/career.html
• This is a full-time W2 position.
• Please no agencies, third parties, or corp-to-corp.
• Spatial Front Inc. is an Equal-opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• Spatial Front Inc. participates in E-Verify.

Salary Description

$50,000-$70,000