Jr Sous Chef

SSA Group; City of Rochester (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in cultural attractions seeks a Jr Sous Chef to oversee kitchen operations, ensure quality service, and support team training. The ideal candidate will have strong leadership and problem-solving skills, and a passion for culinary excellence. This position offers opportunities for growth and participation in a supportive work environment.

Benefits

401(k) program with 15% company match

Tuition Discount

Parental Leave

Bereavement Leave

On-Demand Pay Program

Meal Plan & Employee Discounts

Accrued paid sick leave

Qualifications

• 1-2 years experience in culinary.

Responsibilities

• Ensure restaurant is prepped and staffed for daily operation.
• Oversee kitchen duties ensuring food service and safety standards.
• Train new employees and issue performance reviews.

Skills

Interpersonal Skills

Leadership

Problem Solving

Multi-tasking

Flexibility

Job description

The Strong National Museum of Play, Rochester, New York, United States of America

Job Description

Posted Friday, May 9, 2025 at 4:00 AM | Expires Tuesday, June 10, 2025 at 3:59 AM

Jr Sous Chef

Who are we :

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love anddedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve,deserve it.

Position Title: Jr Sous Chef

Reports to: Sous Chef

Responsibilities

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation.
• Oversight of location kitchen duties ensuring quickservice, food service, safety and quality, availability, merchandising and guest service standards are all met and excelled.
• Oversight of safety logs including food temperatures, rotation and waste.
• Ensures proper uniform, hygiene, handwashing and glove use with staff.
• Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knife and slicers.
• Creates daily prep and items lists, delegating to employees as necessary.
• Actively helps to support operation and fill holes as necessary to ensure smooth service.
• Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning.
• Assists Sous Chef assign associates to duties, coaching through projects daily tasks and guest interaction.
• Actively and efficiently responds to guest and client feedback, with report to the operations manager to ensure that any potential complaints are mitigate against further occurrence.
• Oversees personnel duties, including but not limited to:
• Training new employees and issuing performance reviews.
• Actively managing and issuing progressive documentation to coach and counsel the employee on performance with oversight from operations manager.
• Reports employee attendance and any hour discrepancies to the payroll department. Oversees break and rest break management for BOH employees.
• Inspects equipment and performs routine maintenance and cleaning as necessary.
• Assists team to ensure all tasks are completed in a timely manner through helping complete daily tasks as necessary.
• Communicates up to the Sous Chef and Food Service Operations Manager(s) in regard to any issues seen with daily service or quality.
• Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard.
• Remains knowledgeable of and supervises in accordance with all applicable local, state and federal laws.
• Perform other tasks as deemed necessary.
• Maintain a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Job Requirements

• Strong interpersonal and communication skills, including the ability to articulate to our General Manager and personnel.
• Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships with other branch managers.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates multi-tasking, detail, analytical, planning and leadership skills.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy.
• Computer knowledge and skill level for basic office functions.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units .
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels .
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back .

Previous Experience

• 1-2 years experience in culinary

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

Compensation and Benefits

• Eligible for overtime pay.
• Participation in a 401(k) program with a 15% company match (eligible after one year of employment
• with 1,000 hours worked).
• Tuition Discount through Partnership College.
• Up to 40 hours of Parental Leave.
• Up to 8 hours of Bereavement Leave.
• On-Demand Pay Program.
• Meal Plan & Employee Discounts.
• Accrued paid sick leave provided in accordance with state law, state/location confirmed in job posting

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" documentfor more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

We accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled.

The Strong National Museum of Play, Rochester, New York, United States of America