Jr Manager - Temporary

FirstService Residential; Miami (FL); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Full comprehensive benefits

401k with company match

Paid holidays

Job summary

FirstService Residential in Miami, FL is seeking a Jr. Manager to support the General Manager in the day-to-day operation of an ultra-luxury high-rise condominium.

The successful candidate will take ownership of assignments, communicate professionally, and complete projects with sound judgment. You will interact daily with Board Members, residents and vendors, prepare correspondence and reports, and coordinate multiple priorities in a luxury service environment with bilingual English/Spanish

Qualifications

• Two years of on-site manager experience preferred.
• Bachelor’s degree in business or related field.
• CAM certification by the State of Florida preferred.
• Strong customer service principles.
• Ability to read and interpret complex documents.
• Excellent interpersonal skills and computer literacy.

Responsibilities

• Support the General Manager in day-to-day operations.
• Communicate professionally and follow projects through to completion.
• Interact daily with Board Members, residents, guests, contractors and vendors.
• Prepare professional correspondence, Board reports, meeting materials and updates.
• Coordinate multiple priorities and deadlines with strong organization.

Skills

Bilingual English/Spanish

Customer service

Interpersonal skills

Project coordination

Attention to detail

Problem solving

Education

Bachelor’s degree in business or related field

CAM certification (preferred)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Job Overview

As the Jr. Manager, you will support the General Manager in the day-to-day operation of an ultra-luxury high-rise condominium, the successful candidate will be expected to take ownership of assignments, communicate professionally, exercise sound judgment, and follow projects through to completion

We are looking for someone who genuinely enjoys working with people, has outstanding interpersonal skills, and consistently provides a level of service that exceeds expectations. This individual will interact daily with Board Members, residents, guests, contractors, and vendors and must represent the Association with professionalism, warmth, confidence, and discretion.

Your Responsibilities

• Possessing exceptional bilingual proficiency in English and Spanish, coupled with outstanding verbal and written communication abilities.
• Demonstrated expertise in delivering exceptional customer service and fostering strong relationships.
• Proficiency in a high-end service environment, such as a luxury condominium, luxury hotel, private club, or similar setting, is highly desirable.
• Exhibits exceptional organizational skills, meticulous attention to detail, and strong follow-through capabilities.
• Exhibits self-motivation, proactivity, and the ability to work independently with minimal supervision.
• Demonstrates excellent judgment, critical thinking, and problem-solving skills.
• Proficient in preparing professional correspondence, Board reports, meeting materials, proposal comparisons, and project updates.
• Exhibits strong organizational and project coordination skills, enabling the management of multiple priorities and deadlines effectively.
• Exhibits the ability to professionally handle challenging situations while maintaining composure and delivering exceptional service.
• Strong working knowledge of Microsoft Outlook, Word, Excel, and Teams.
• Willingness to work flexible schedules and respond to emergencies when operationally necessary.
• Desire to establish a long-term career in community association management and pursue professional growth.

Skills & Qualifications

• Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, preferred.
• Bachelor’s degree in business or related field
• Certified and Licensed by the State of Florida for Community Association Management (CAM) preferred
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
• Strong interpersonal skills.
• Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.

Physical Requirements

• Physical demands include ability to lift up to 50lbs.
• Standing, sitting, walking and occasional climbing.
• Required to work at a personal computer for extended periods of time.
• Talking on the phone for extended periods of time.
• Ability to detect auditory and/or visual emergency alarms.
• On-call 24/7.
• Ability to work extended/flexible hours and weekends based on project requirements.
• Driving when necessary.
• Ability to respond to emergencies in a timely manner.

Schedule

Schedule: Monday-Friday 9-5 pm Flexible

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

Compensation: $75.000

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.