Jr CS Account Manager (German Speaker)

WorkMotion; United States; Remote; USD 23,000 - 28,000; Full time

Benefits offered by this job

Remote work across 26 countries

Well-Being Day

Gym membership discount

Training & Development Allowance

Annual team meetups

Equal opportunity employer

WorkFlex program

Job summary

WorkMotion is seeking a Junior Customer Success Manager who will build trusted partnerships, navigate complexity, and drive long-term impact within high-value accounts. You will support account strategy, drive proactive engagement, and influence customer outcomes with data-informed, relationship-driven work.

Collaborate with Sales, Operations, Legal, Finance, and Product teams to ensure consistency, impact and momentum across the board in a remote-first setting.

Qualifications

• Minimum 1 year work experience in Customer Success, Sales or Business Development roles.
• Native German language required; English excellent verbal and written communication.

Responsibilities

• Own and support the success of a high-value client portfolio.
• Drive structured account planning and proactive engagement; identify risks and expansion opportunities.
• Manage executive-level stakeholders and complex multi-country setups.
• Monitor account health and metrics; ensure long-term growth and retention.
• Coordinate cross-functional initiatives to resolve escalations and optimize the client experience.

Skills

Customer Success

Sales experience

Relationship building

Negotiation

Time management

Team collaboration

Diligent documentation

Customer-centric mindset

German language

English communication

HubSpot

Salesforce

Tools

Hubspot

Salesforce

Job description

Salary Starting from €23,000 Gross/Year subject to Skills, Experience and Location.

Not Your Typical Workplace

Tired of the 9-to-5 grind? Imagine a World without borders, where opportunities are endless. That's the future of work, and what we are building at WorkMotion. Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions. Fast-paced, people-driven, and globally connected — we empower businesses to build teams without borders.

More Than a Role

We don’t just need a Junior Customer Success Manager — we need a relationship builder and strategic advisor. We’re looking for someone who gets their energy from building trusted partnerships, navigating complexity, and driving long-term impact within high-value accounts, while keeping a sharp, analytical focus on how their work delivers real business impact.

This isn’t a role for someone who wants to stay in their lane. You’ll be at the center of it all —supporting account strategy, driving proactive engagement, and influencing customer outcomes — ensuring everything you touch is data-informed, relationship-driven, and commercially aligned with our wider goals.

You won’t be a solo operator. You’ll collaborate with Sales, Operations, Legal, Finance, and Product teams, bringing everything together to ensure consistency, impact, and momentum across the board.

Where Responsibility Meets Real Opportunity

As a Junior CSM, you will:

• Own and support the success of a high-value client portfolio
• Drive structured account planning and proactive engagement, identifying risks and expansion opportunities
• Manage executive-level stakeholders and complex multi-country setups
• Monitor account health and metrics, ensuring long-term growth and retention
• Coordinate cross-functional initiatives to resolve escalations and optimize the client experience

What we are looking for

• Minimum 1 year work experience in Customer Success, Sales or Business Development Representative roles
• Language: Native German. English: excellent verbal and written communication abilities.
• Energetic, Motivated: Displaying enthusiasm and a proactive attitude that drives engagement and inspires confidence in clients and team members
• Diligent Documentation: maintaining thorough and accurate records
• Customer-Centric Mindset: Every client matters!
• Relationship Building: develop and maintain strong relationships with clients to enhance trust and satisfaction
• Time Management: capable of prioritizing tasks dynamically and efficiently to meet client needs
• Team Collaboration: work effectively with cross-functional teams to enhance client satisfaction
• Negotiation and influencing skills

Bonus Points If You Bring

• System Knowledge: familiarity with CRM tools like Hubspot and Salesforce
• Experience in delivering product demonstrations and presentations.
• Experience with mid-market or enterprise clients

Not Your Typical Team…

We’re a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected."

We don’t just “work” together — we create, challenge, and grow together. If you’re looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you’ll feel right at home.

The Perks of Being Here

• Global, remote, and thriving: We're a global team of talented individuals spread across 26 countries. Our WorkFlex program lets you work from anywhere, anytime. Whether it's a beachside office or a cosy home office, the choice is yours.
• Your well-being is our priority: We know mental health matters, which is why we offer a dedicated Well-Being Day—a full day off just to recharge and relax.
• Get fit and stay active: Whether it’s yoga, weightlifting, or a quick jog—work out on your terms, at a discount with our subsidised gym memberships.
• Learn, grow, and develop: We believe in constant growth. With our Training & Development Allowance, you’ll have all the opportunities you need to keep expanding your skills and knowledge.
• Stay connected: Take part in exciting annual team meetups!
• Diversity is our superpower: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.
• Benefits vary depending on location due to local laws and regulations. At WorkMotion, we’re proud to be an equal opportunity employer.

If you need any accommodations during the recruitment process, just let our Recruitment Team on [e-mail]. We’re here to support you every step of the way!