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Professional Search Group- OC is seeking a Junior Cloud & AI Engineer to join a team building production automation across client environments. You will work closely with senior leadership to design, build, and deploy real automation that touches live systems.
Your first project focuses on intelligent call-routing and screen-pop integrations using API lookups, Terraform, and Azure, with hands-on guidance and mentorship throughout.
Professional Search Group- OC is seeking a Junior Cloud & AI Engineer to join their client’s team. This is a unique starting role for someone with strong technical fundamentals and the right mindset curious, methodical, comfortable being uncomfortable, someone who wants real hands-on experience building production systems from day one, not shadowing tickets in a corner. The Junior Cloud & AI Engineer work directly with senior engineering leadership, using enterprise-grade tools we already have in place, to design, build, and deploy real automation projects that touch our live client environments.
Your first project: will be building together with senior staff an intelligent call-routing and screen-pop system that integrates our telephony platform with our PSA (professional services automation) ticketing system using API-driven lookups, Azure Functions, and real-time routing logic to get client calls to the right team automatically. You\'ll be building this end-to-end, with expert guidance side-by-side with other team members, not just executing a spec.
This organization is a 25-year-old managed services provider serving businesses across Southern California with 24x7x365 NOC/SOC operations, endpoint security, helpdesk, and Microsoft cloud services. They hold a Microsoft Direct CSP partnership with Advanced Specialization designation and we\'re actively building the next generation of our service delivery around AI-driven automation, infrastructure-as-code, and cloud-native security. They are investing heavily in modernizing how managed services get delivered — treating infrastructure as code, building AI-assisted workflows into daily operations, and using tools like Terraform, Azure, and large language model APIs to make our engineering team faster and our clients better protected. Ready to be a part of something big?