Jr Account Manager - No cold calling!

TGG Accounting; Pittsburgh (Allegheny County); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

PTO and sick time

10 paid holidays

Mentorship

Growth opportunities

Job summary

TGG Accounting is seeking a JR Account Manager in Pittsburgh, PA. The role focuses on building relationships with a small group of established customer accounts and serving as the main liaison from order entry through production and shipment.

You will review drawings and specifications to understand customer needs, guide them on the best approach for custom glass applications, and collaborate with Engineering and Sales to fulfill orders.

Qualifications

• Bachelor's degree in Business or related field.
• Strong communication and relationship-building skills.
• Interest in learning about glass manufacturing.
• Experience in sales, account management, or related environment.
• Comfort with CRM/ERP systems.

Responsibilities

• Build and maintain relationships with a small group of established customer accounts.
• Serve as the primary point of contact from order entry through production and shipment.
• Review customer drawings, specifications, and requirements to understand their needs.
• Help customers determine the best approach for their custom glass applications.
• Coordinate custom orders and keep customers updated throughout the process.
• Answer technical questions and provide solutions when challenges arise.

Skills

Relationship building

Customer service

Sales

Account management

Communication

CRM experience

Education

Bachelor's degree in Business or related field

Tools

CRM software

ERP systems

Job description

JR Account Manager

Location: Pittsburgh, PA (100% on-site, NO hybrid/remote)

Schedule: Monday to Friday 8am to 5pm

Compensation: $60,000–$70,000 + discretionary performance bonus

Employment Type: Full-Time, W2

About the Opportunity

Are you creative, curious, and great with people?

If you're someone who likes figuring out how things work, enjoys working directly with customers, and wants a career that combines creativity, technical problem-solving, and relationship building, this could be a great fit.

We're partnering with a long-established Pittsburgh glass manufacturer that creates highly customized glass products for customers in aerospace & defense, lighting, energy, and other specialized industries.

This isn't a traditional sales job. There are no cold-call quotas, and you won't be expected to walk in knowing everything about glass. You'll be trained from the ground up and become a go-to resource for a group of established customers.

Industries You'll Support

• Aerospace & Defense
• Signal & General Lighting
• Energy & Power Distribution
• Medical Equipment

What You'll Do

• Build and maintain relationships with a small group of established customer accounts
• Serve as the primary point of contact from order entry through production and shipment
• Review customer drawings, specifications, and requirements to understand their needs
• Help customers determine the best approach for their custom glass applications
• Work with Engineering and Sales to determine what can be manufactured and how
• Discuss dimensions, measurements, pricing, molds, and other product requirements with customers
• Coordinate custom orders and keep customers updated throughout the process
• Answer technical questions and provide solutions when challenges arise
• Learn the company's unique products, manufacturing processes, and capabilities
• Eventually participate in occasional customer visits and industry trade shows
• Every order is different. You'll constantly be learning how to take a customer's drawing, idea, or specification and turn it into a manufacturable product.

What We're Looking For

This could be a great fit if you:

• Are early in your career and looking for a role where you can learn and grow
• Have a naturally curious or creative mindset
• Enjoy figuring out problems rather than simply following a script
• Are comfortable communicating with customers and building relationships
• Have strong attention to detail and follow-through
• Can look at a drawing or technical specification and understand what you're looking at, or are eager to learn
• Have experience in sales, account management, customer service, technical sales, equipment sales, manufacturing, engineering, or a related environment
• Have a Bachelor's degree, preferably in Business or a related field
• Are comfortable learning CRM/ERP systems

Why This Role Is Different

You’ll work for a small, established manufacturer where you can actually see what you’re selling being made.

The sales team works closely with Operations and Engineering, and you can literally walk from the office to the manufacturing floor and watch the glass production process.

You’ll have direct access to experienced team members who have been with the company for years, including a Sales Manager with decades of experience who will personally help you learn the business.

There is also no one-size-fits-all sales scorecard. Your goals are developed around your individual strengths, development areas, and growth.

What You’ll Get

• $60,000–$70,000 base salary, depending on experience
• Discretionary performance-based bonus
• Medical, dental, and vision insurance
• 401(k) with company match
• PTO and sick time
• 10 paid holidays
• Extensive training and mentorship
• Opportunity to grow into increased responsibility and potentially sales management
• Stable, close-knit team with many long-tenured employees

The Opportunity

If you're looking for a career where you're not sitting behind a desk doing the same thing every day, this is worth a look.

You’ll work with customers, learn a highly specialized product, solve problems, collaborate with Engineering, and see your work move from customer concept → custom design → manufactured glass product.