Joy Creator Guest Service Concierge - Flexible Hours & Growth

Velocity Staffing; High Point (NC); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Employee discounts

Flexible schedule

No age requirement for applicants

Career growth training

Company celebrations and community joy

Job summary

Nothing Bundt Cakes is seeking a Joy Creator to warmly welcome guests, assist with telephone orders, and help craft delightful cake experiences. You will upsell add-ons, maintain an attractive retail area, and ensure smooth operations at the front counter.

In this role you’ll help guests select the perfect cake for their celebrations, collect emails, and stay informed about current prices and promotions while delivering friendly, efficient service.

Qualifications

• Teamwork and collaboration in a busy front-of-house role.
• Ability to follow instructions and maintain accuracy in transactions.
• Demonstrates integrity and initiative in daily responsibilities.
• Thrives under pressure while delivering friendly service.
• Strong interpersonal skills and an upbeat, welcoming demeanor.

Responsibilities

• Greet walk-in guests and introduce them to bakery products.
• Suggest creative add-ons and retail options to enhance orders.
• Assist guests with phone orders and balance the POS accurately.
• Collect customer emails and share knowledge of current prices, products, and promotions.
• Keep the retail area clean, neatly merchandised, and presentable throughout the day.
• Carry out duties assigned by crafting and other departments as needed.

Skills

Teamwork

Follow instructions

Integrity

Initiative

Pressure management

Outgoing personality

Attention to detail

Multi-tasking

Sales ability

Customer care

Urgency

Genuine care for others

Job description

Nothing Bundt Cakes is seeking a Joy Creator to warmly welcome guests, assist with telephone orders, and help craft delightful cake experiences. You will upsell add-ons, maintain an attractive retail area, and ensure smooth operations at the front counter.

In this role you’ll help guests select the perfect cake for their celebrations, collect emails, and stay informed about current prices and promotions while delivering friendly, efficient service.