Journeyman Plumber – Field Service (Residential)

Miles Plumbing & Heating; Okemos (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Paid vacation

Cell phone stipend

Full-time W-2 employment

Overtime opportunities

Field resources for job execution

Tool allowance

Uniforms after rebrand

Job summary

Miles Plumbing & Heating is seeking a Michigan-licensed Journeyman Plumber with strong residential service experience to diagnose, repair, and install plumbing systems. You will interact with customers, prepare estimates, and manage calls from dispatch through completion.

The role includes light commercial work and an opportunity to mentor developing plumbers. Proficiency with ServiceTitan and mobile tools is preferred, along with a valid driver's license and ability to lift up to 100 pounds.

Qualifications

• Michigan journeyman license required.
• Residential plumbing service experience required.
• Strong diagnostic and troubleshooting skills.

Responsibilities

• Diagnose plumbing problems and determine the appropriate course of action.
• Complete residential and light commercial repairs, maintenance, and installations.
• Service plumbing fixtures, drains, piping, water heaters, pumps, valves, hydronic components, and related equipment.
• Present customers with clear explanations of recommended repairs and replacement options.
• Prepare accurate estimates and obtain approval for work.
• Take ownership of service calls from dispatch through completion.
• Maintain clean and professional work areas.
• Perform quality checks and document completed work.
• Collect payments when required.
• Use ServiceTitan for scheduling information, job notes, photos, time tracking, estimates, invoices, recommendations, and follow-up documentation.

Skills

Problem diagnosis

Customer service

Communication

Mobile tech use

ServiceTitan familiarity

Physical stamina

Education

Michigan Journeyman Plumber license

Tools

ServiceTitan

Job description

Miles Plumbing & Heating is seeking a Michigan-licensed Journeyman Plumber with strong residential service experience to diagnose, repair, and install plumbing systems. You will interact with customers, prepare estimates, and manage calls from dispatch through completion.

The role includes light commercial work and an opportunity to mentor developing plumbers. Proficiency with ServiceTitan and mobile tools is preferred, along with a valid driver's license and ability to lift up to 100 pounds.