Journeyman Computer Operator (IT Asset Management Focus)

Wood River Federal; San Antonio (TX); Vor Ort; USD 70.000 - 95.000; Vollzeit

Zusammenfassung

Wood River Federal, LLC is seeking a Journeyman Computer Operator (IT Asset Management Specialist) to manage the complete lifecycle of IT assets. You will handle hardware and software records, deployment readiness, and disposal under supervision of IT leadership.

Responsibilities include maintaining ELMS/DPAS accuracy, supporting license compliance, audits, and generating lifecycle reports. A DoD clearance is required or obtainable, with prior ITAM experience and enterprise tool proficiency.

Qualifikationen

• 3–5 years in IT support or operations.
• At least 2 years in IT Asset Management, inventory control, or IT logistics.
• Certifications: CAMP and ITIL Foundation preferred.
• Ability to obtain and maintain a DoD security clearance.
• Proficiency with ITAM/ITSM tools (ServiceNow, Flexera, Ivanti).
• Strong attention to detail and organizational skills.
• Experience with barcode scanners and inventory tools.

Aufgaben

• Receive, inventory, and track IT assets through deployment and disposition.
• Maintain asset records in ELMS/DPAS or CMDB with accuracy.
• Support software license tracking and compliance audits.
• Generate reports on asset status and lifecycle metrics.
• Coordinate secure disposal of retired assets per policy.

Kenntnisse

IT Asset Management

Inventory control

IT logistics

Attention to detail

Organizational skills

Independent worker

Tools

ServiceNow

Flexera

Ivanti

Barcode scanners

Jobbeschreibung

• Labor Category Description
  

The Journeyman Computer Operator (IT Asset Management Specialist) is a skilled technician
responsible for the day-to-day execution of the organization's IT Asset Management (ITAM)
program. This role focuses on the complete lifecycle of both hardware and software assets, from
initial receipt and inventorying to deployment, tracking, and final disposition. Working under the
general supervision of a senior asset manager or IT leadership, this individual ensures the
accuracy and integrity of the asset inventory database Enterprise Logistics Management System
(ELMS)/Defense Property Accountability System (DPAS), supports logistical operations for IT
equipment, and assists with software license compliance tracking. They are the primary hands-on
resource for maintaining control and accountability over all IT assets.

• Typical Task List
  

Hardware Asset Lifecycle Management
Receive, inspect, and tag all new IT hardware assets (e.g., desktops, laptops,
servers, network devices, peripherals).
Create and maintain accurate asset records in the ITAM database, capturing key
information such as serial number, model, location, and assigned user.
Prepare and stage equipment for deployment, and process returned assets from
off-boarding personnel.
Coordinate the secure disposal of retired assets in accordance with organizational
policy, ensuring all data-bearing devices are properly sanitized.
Inventory And Database Management
Maintain the accuracy of the IT Asset Management database (ELMS/DPAS) or
Configuration Management Database (CMDB), performing regular updates for
any moves, adds, or changes.
Conduct periodic physical inventories and audits of IT assets in offices, storage
rooms, and data centers to reconcile physical counts with database records.
Investigate and resolve discrepancies between the asset inventory and the actual
physical assets.
Software Asset Management
Assist with tracking software license entitlements, installations, and usage.
Enter software license purchase information into the ITAM system.
Run reports to identify unauthorized software installations or to support software
license compliance audits.
Assist with reclaiming and re-harvesting unused software licenses to optimize
costs.
Reporting And Logistics
Generate standard reports from the ITAM system on asset status, inventory levels,
and asset age for lifecycle planning.
Manage the inventory of on-hand IT equipment and peripherals in storage,
maintaining organized and secure storage areas.
Fulfill approved requests for equipment, such as keyboards, mice, and monitors.

• Minimum Qualifications / Requirements
  

Experience
A minimum of three (3) to five (5) years of experience in an IT support or
operations role.
At least two (2) years of this experience must be directly involved with IT Asset
Management, inventory control, or IT logistics.
Relevant Industry Certifications Are Highly Desired. Examples Include
Certified Asset Management Professional (CAMP)
ITIL Foundation Certification
Security Clearance
Must be able to acquire and maintain a DoW Security Clearance
Technical Skills
Proficiency with at least one enterprise-level ITAM or ITSM tool (e.g.,
ServiceNow, Flexera, Ivanti).
Strong understanding of the IT hardware and software asset lifecycle.
Meticulous attention to detail and strong organizational skills.
Experience With Barcode Scanners And Other Inventory Management Tools.
Familiarity with basic software licensing models.
Ability to work independently on routine tasks and audits.