Journey Coordination Specialist

Hopesglobalgetaways; MIDDLETOWN (OH); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Remote work

Commission-based earnings

Professional training

Travel discounts

Job summary

Hope’s Global Getaways is a remote travel planning company offering destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We provide flexible, remote opportunities for individuals passionate about travel and customer service.

As a Journey Coordination Specialist, you will help clients research vacation possibilities, organize travel arrangements, and manage important reservation details.

Qualifications

• Strong customer service and interpersonal communication skills.
• Ability to organize information and manage multiple responsibilities.
• Excellent attention to detail and commitment to accuracy.
• Comfortable conducting online research and comparing available options.
• Professional, dependable, and responsive to client needs.

Responsibilities

• Discuss upcoming travel plans and identify individual client needs.
• Collect vacation preferences, destination interests, travel dates, and budgets.
• Research accommodations, cruise itineraries, and available travel packages.
• Identify suitable transportation, sightseeing experiences, tours, and excursions.
• Examine supplier availability, pricing, and vacation package features.
• Prepare organized travel selections for client review.
• Explain accommodation amenities, booking policies, and package inclusions.
• Coordinate client-approved reservations through designated supplier systems.
• Review traveler information and ensure reservation details are complete.
• Maintain accurate itineraries, booking confirmations, and client records.
• Track deposits, payment schedules, and important travel deadlines.
• Assist with routine reservation adjustments and pre-departure inquiries.

Skills

Customer service

Organization

Attention to detail

Online research

Independent work

Digital literacy

Communication

18+ years

Tools

Reservation systems

Job description

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Opportunity

Are you detail-oriented, enjoy working with people, and have an interest in helping travelers organize their next getaway?

We are seeking reliable, motivated individuals interested in developing a flexible business opportunity within the travel industry.

As a Journey Coordination Specialist, you will assist clients with researching vacation possibilities, organizing travel arrangements, and managing important reservation details. This opportunity is ideal for individuals who enjoy customer interaction, planning, and providing dependable follow-up.

Key Areas of Responsibility

• Discuss upcoming travel plans and identify individual client needs
• Collect vacation preferences, destination interests, travel dates, and budgets
• Research accommodations, cruise itineraries, and available travel packages
• Identify suitable transportation, sightseeing experiences, tours, and excursions
• Examine supplier availability, pricing, and vacation package features
• Prepare organized travel selections for client review
• Explain accommodation amenities, booking policies, and package inclusions
• Coordinate client-approved reservations through designated supplier systems
• Review traveler information and ensure reservation details are complete
• Maintain accurate itineraries, booking confirmations, and client records
• Track deposits, payment schedules, and important travel deadlines
• Assist with routine reservation adjustments and pre-departure inquiries

Skills & Requirements

• Strong customer service and interpersonal communication skills
• Ability to organize information and manage multiple responsibilities
• Excellent attention to detail and commitment to accuracy
• Comfortable conducting online research and comparing available options
• Professional, dependable, and responsive to client needs
• Capable of working independently and managing personal schedules
• Basic computer proficiency and familiarity with email and digital platforms
• Willingness to learn reservation technology and supplier procedures
• Reliable internet connection and compatible computer or device
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region

Training & Industry Resources

• Destination research and vacation coordination methods
• Resort, cruise, and leisure travel product education
• Supplier reservation systems and booking processes
• Client consultations and vacation recommendations
• Travel documentation and reservation accuracy
• Customer communication and follow-up procedures
• Opportunities for industry certifications
• Continuing education and professional mentorship

Opportunity Highlights

• Fully remote, home-based opportunity
• Flexible part-time or full-time scheduling
• Independent-contractor, commission-based business opportunity
• No guaranteed hourly wage or salary
• No previous travel industry experience necessary
• Access to professional training and supplier booking resources
• Travel-related discounts and supplier benefits where eligible
• Opportunities to strengthen planning, customer service, and business skills
• Continued professional learning and development opportunities