Jones Market Supervisor

Jones Dairy Farm; Fort Atkinson (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Jones Dairy Farm is seeking a Full Time Supervisors – Fort Atkinson, WI to oversee the Jones Market and staff, drive sales, and maintain the family-owned image.

You will supervise Customer Service Representatives, Purchasing Coordinator, front room clerks, and kitchen staff, ensuring smooth daily operations and adherence to safety standards in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• 5 years of experience in retail sales with prior supervisory responsibilities.
• Proficiency with MS Office and POS systems; ability to operate a cash register.

Responsibilities

• Manage Jones Market staff and supervise front and kitchen operations.
• Ensure adherence to safety guidelines and company policies.
• Coordinate with Market Manager and Sales & Marketing Specialist for events.
• Enter new items and update the web store to match the company store.
• Organize market events and support donation requests and promotions.

Skills

Retail sales experience

Supervisory experience

Communication skills

Customer service

Attention to detail

Education

High School diploma or equivalent

Tools

MS Office

Cash register

Web Office

Point of Sale systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Supervisors – Fort Atkinson, WI, US

JOB SUMMARY

Responsible for managing the Jones Market at a profitable level by using creativity and prior merchandising experience to grow the customer base and increase sales. Recommend and implement ideas while maintaining its family-owned image. Responsible for supervision and training of the Customer Service Representative and Purchasing Coordinator, front room clerks, kitchen staff, and other support staff.

ESSENTIAL DUTIES and RESPONSIBILITIES

An essential job duty of this position is regularly reporting to work on time, and being able to perform the essential duties of the position.

% Of Total Time

• Adhere to federal, state, and local food safety and sanitation guidelines and all company policies.
• Facilitate the production of Chef made products ensuring they are produced in a timely fashion.
• Work closely with the Jones Market Manager and Sales & Marketing Specialist to help organize and participate in Market special events.
• Set clear expectations and effectively supervise Jones Market staff.
• Responsible for operating and training employees on various pieces of food preparation machinery used in the store.
• Schedule and supervise retail store staff for optimal efficiency
• Effectively track ingredient and product dates to guarantee quality and food safety while controlling product waste.
• Maintains kitchen inventory to include food and cleaning products.
• Maintain excellent customer relations with customers, coworkers and vendors.
• Responsible for food preparation, menu development, and execution while maintaining food and employee safety.
• Enter new items and update existing items in Web Office timely and accurately, ensuring that the web store matches the company store.
• Organize, prepare, staff and work Jones Market events.
• Process special requests for donations and special deals, as directed by the Jones Market Manager.
• Successfully execute eCommerce and Corporate Christmas programs.
• Coordinate product processing, pricing, labeling, and tracking with Process and Innovation Assistant and Purchasing Coordinator.
• Demonstrates professionalism at all times.
• Accept special projects and completes them promptly.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

COMPETENCIES

Approachability

Puts others at ease by listening, allowing adequate time for interactions, and giving undivided attention. Show receptivity to message being delivered.

Seeks active participation of others to reach goals

Customer Focus

Builds effective relationships, identifies customer expectations, sees issues from their point of view; offers practical recommendations.

Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record.

Ethics & Integrity

Possesses a strong set of core values and beliefs consistent with social, ethical, and organizational principles. Confronts unethical situations.

Generates new ideas and approaches to enhance the organization's systems, products, or effectiveness.

Personal Accountability

Accepts responsibility for own actions including failure. Embraces experience as learning opportunities and not chances to blames.

Results Orientated

Drives behavior to emphasize achievement. Self-directed toward accomplishment. Is action oriented. Likes challenge. Pursues Opportunities. Consistently high achieving.

Determines the interrelationships and relative importance of tasks and allocates time efficiently to the most important issues. Knows what not to spend time on; completes work in a timely fashion.

Trust & Respect

Offers respect to all in the work environment, adheres to high personal standards of acceptance, reliability, openness, and consistency of action with words.

MINIMUM QUALIFICATIONS

Education

High School diploma or equivalent.

Experience or Training

5 years of experience in retail sales with prior supervisory responsibilities. Prior supervision kitchen experience is required. Must have excellent oral and written communication skills, creativity, and outstanding customer service skills. Able to maintain a positive and professional attitude in a fast‑paced environment. Ability to work without close supervision. Must possess a high attention to detail.

Technology/Equipment

Strong computer skills with proficiency in MS Office (Word, Excel, Outlook, PowerPoint), as well as customized software packages. Must know how to operate a cash register.

PREFERRED QUALIFICATIONS

Technology/Equipment

Experience with Web Office and Point of Sale systems.

PHYSICAL AND MENTAL DEMANDS

An individual must meet the mental and physical requirements described here to successfully perform this position's essential functions.

Intermittent (less than 15%), Occasional (15‑45%), Frequent (50‑75%), and Continuous (over 75%)

• Manual dexterity to operate all office equipment efficiently
• Visual dexterity to operate all office equipment efficiently
• Walking
• Stooping
• Reach above shoulders
• Standing
• Talking
• Hearing
• Exposure to cold, hot, damp, and noisy environments
• Lift and carry up to 50 lbs.

WORKING ENVIRONMENT

The majority of work duties are conducted in an office or kitchen environment. There may be exposure to production areas requiring the use of PPE, uniform or protective clothing, and safety equipment.

EMPLOYEE ACKNOWLEDGEMENT

An individual in this position must successfully perform the essential duties and responsibilities, and the physical and mental demands listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EEO statement attached.