Job Senior Conversational AI Architect at Remote

Propelsys Technologies LLC; Texas; Remote; USD 150,000 - 190,000; Full time

Job summary

Propelsys Technologies LLC is seeking a Senior Conversational AI Architect for a remote role. You will lead the design and deployment of voice agents, evaluate conversational workflows, and coordinate with cloud AI services and contact center tools.

Strong cross-tool expertise is essential to drive product evaluation and scalable solutions. The role requires senior-level oversight across agent workflows, technical issues, and product evaluation, with exposure to Google Customer Engagement Suite,

Qualifications

• Experience designing and deploying voice agents across platforms.
• Ability to evaluate conversational workflows and product-fit.
• Familiarity with cloud AI services (AWS, Azure, Google).
• Experience with omni-channel contact center tools.
• Knowledge of modern AI agent platforms.

Responsibilities

• Lead end-to-end voice agent development.
• Assess and integrate different agent tools and services.
• Collaborate with product teams to evaluate capabilities.

Skills

Voice agents

Agentic development

Conversational workflows

Product evaluation

Tools

AWS

Azure

Google Cloud

Amazon Connect

Dialogflow

Nuance Copilot Studio

NICE

Genesys

Five9

Cognigy

Replicant

Decagon

Assort Health

Eleven Labs

Job description

Job Title: Senior Conversational AI Architect

Job Location: Remote

• Voice Agents development and deployment


• Agentic development


• AWS/ Azure / Goolge services...


• Senior enough to look at issues across conversational workflows, Agent workflows, technical issues and Product evaluation capability


• Tools other than Poly AI: Google Customer Engagement Suite (formerly Dialogflow and Contact Center AI)


• Amazon Connect


• Microsoft (Nuance and Copilot Studio)


• NICE, Genesys and Five9


• Cognigy, Replicant, Decagon, Assort Health, Hippocratic AI Eleven Labs

Thanks and Regards, Madhu Challa | Sr. Technical recruiter Propelsys Technologies | 4975 Preston Park Boulevard, Suite 70 West
Plano, TX 75093