Job Posting Title Retail Lead Sales Generator - Harrison, OH

Thomas & Galbraith; Harrison, Northern (OH, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Thomas & Galbraith partners with Home Depot to offer Heating and Cooling services. As a Lead Generator, you will engage customers in-store, qualify prospects, and schedule HVAC service appointments while representing the company inside the Home Depot environment.

You should be energetic, customer-focused, and capable of maintaining a professional appearance and effective communication. Weekend availability is required.

Qualifications

• Face-to-face interaction while being outgoing, energetic and self-motivated.
• Ability to manage emotions when faced with rejection.
• Positive and optimistic attitude.
• Self-starter with a result-driven disposition.
• Active listener able to ask open-ended discovery questions.
• Intuitive ability to measure interest of customers.
• Detail oriented with good time management skills.
• Move conversations to a decision and secure an appointment.

Responsibilities

• Present a professional appearance that supports the company’s image with Home Depot.
• Utilize the HVAC kiosk/display to communicate benefits of products and services.
• Initiate communication with prospective customers in-store.
• Proactively greet customers, engage in informative conversations and schedule sales appointments.
• Build relationships with HD store associates and management while in-store.
• Educate and build awareness about the HVAC program for Home Depot customers and staff.
• Meet program KPIs and attend required meetings and training.

Skills

Face-to-face communication

Energetic personality

Self-motivated

Active listening

Open-ended questioning

Time management

Detail oriented

Appointment setting

Job description

Overview

Job Overview:

Thomas & Galbraith and Home Depot work in partnership to provide Home Depot customers with options for Heating and Cooling – Replacement, Tune up and Indoor Air Quality Services. As a member of the team in the Lead Generator position, you will identify potential customers through open, friendly, and engaging dialogue. The goal is to schedule customers for Heating and Cooling service appointments offered by Thomas & Galbraith.

What’s In It For Me?

• Industry Leading Total Compensation Plans
• Company Matched Health Savings Account and 401k Retirement Account
• FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
• Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
• Paid Company Holidays
• Paid Community Service Day
• Company Paid Personal Time Off
• Company Paid Other Time Off (Bereavement & Jury Duty)
• Friends & Family Discount
• Industry Leading Training Programs

Responsibilities

Key Responsibilities

• Present a professional appearance that supports and enhances the company’s business image with Home Depot.

• Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from the Home Depot.

• Initiate communication with prospective customers during their shopping experience in the store.

• Proactively greet customers, engage in informative / investigate conversation, qualify potential purchasers and schedule a sales appointment.

• Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.

• Educate and build awareness about the HVAC Program for Home Depot customers and store employees.

• Achieve to specified program KPIs and goals.

• Attend required meetings and training courses.

Qualifications

Qualifications:

• A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated.

• Ability to manage personal emotions when faced with rejection.

• Present positive and optimistic attitude.

• Must be a self-starter with a result driven disposition.

• Active listener able to ask open-ended discovery questions to potential customers.

• Intuitive ability to measure interest of customers.

• Must be Detail oriented with good time management skills.

• Ability to move conversations to a decision and ask for an appointment commitment from potential customers.

• Ability to stand and/or walk for 4-8 hours at a time.

• Ability to use a smart phone utilizing apps,email and text.

• Ability to work weekends.

EQUAL EMPLOYMENT OPPORTUNITY

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The companyencourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.