Retail Lead Sales Generator - Harrison, OH

Thomas-; Harrison (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Total compensation

Health savings & 401k

Life insurance

Disability insurance

Paid holidays

PTO

Training programs

Family discount

Job summary

Thomas & Galbraith partners with Home Depot to offer HVAC services. As Lead Generator, you will engage customers in-store, promote HVAC options, and schedule service appointments. You’ll maintain the HVAC display, greet shoppers, and qualify prospects while building rapport with store staff.

The role emphasizes a professional appearance, proactive communication, and achievement of program KPIs, with required training and meetings to support performance.

Qualifications

• Face-to-face interaction with customers in-store.
• Self-starter with result-driven disposition.
• Excellent time management and detail orientation.
• Ability to move conversations to a decision.

Responsibilities

• Present a professional appearance in the Home Depot environment.
• Maintain HVAC kiosk/display to communicate HVAC services.
• Initiate communication with prospective customers in-store.
• Proactively greet customers and qualify; schedule appointments.
• Build relationships with HD associates and store management.
• Educate customers and store staff about the HVAC program.
• Meet program KPIs and attend required meetings.

Skills

Face-to-face

Outgoing

Self-motivated

Active listener

Time management

Weekend availability

Job description

Overview

Job Overview:

Thomas & Galbraith and Home Depot work in partnership to provide Home Depot customers with options for Heating and Cooling - Replacement, Tune up and Indoor Air Quality Services. As a member of the team in the Lead Generator position, you will identify potential customers through open, friendly, and engaging dialogue. The goal is to schedule customers for Heating and Cooling service appointments offered by Thomas & Galbraith.

What's In It For Me?

• Industry Leading Total Compensation Plans
• Company Matched Health Savings Account and 401k Retirement Account
• FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
• Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
• Paid Company Holidays
• Paid Community Service Day
• Company Paid Personal Time Off
• Company Paid Other Time Off (Bereavement & Jury Duty)
• Friends & Family Discount
• Industry Leading Training Programs

Responsibilities

• Present a professional appearance that supports and enhances the company’s business image with Home Depot.
• Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from the Home Depot.
• Initiate communication with prospective customers during their shopping experience in the store.
• Proactively greet customers, engage in informative / investigate conversation, qualify potential purchasers and schedule a sales appointment.
• Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.
• Educate and build awareness about the HVAC Program for Home Depot customers and store employees.
• Achieve to specified program KPIs and goals.
• Attend required meetings and training courses.

Qualifications

• A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated.
• Ability to manage personal emotions when faced with rejection.
• Present positive and optimistic attitude.
• Must be a self-starter with a result driven disposition.
• Active listener able to ask open-ended discovery questions to potential customers.
• Intuitive ability to measure interest of customers.
• Must be Detail oriented with good time management skills.
• Ability to move conversations to a decision and ask for an appointment commitment from potential customers.
• Ability to stand and/or walk for 4-8 hours at a time.
• Ability to use a smart phone utilizing apps,email and text.
• Ability to work weekends.

EQUAL EMPLOYMENT OPPORTUNITY

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The companyencourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.