Job Posting Title Quality Control/Quality Assurance Manager

Ho-Chunk, Inc.; Kentucky; On-site; USD 90,000 - 120,000; Full time

Job summary

Ho-Chunk, Inc. through All Native Group seeks a QA/QC Manager to own the quality control program for facility maintenance operations on DoD installations.

The role covers inspections, defect tracking, warranty management and monthly performance reporting, with field work in occupied facilities and daily site visits. Responsibilities include planning inspections, generating QC plans, handling NCRs and CAPA, and coordinating with government customers and field crews.

Qualifications

• Experience writing QC plans and inspection checklists.
• Proven ability to track defects, CAPA and warranties.
• Strong communication with residents and government customers.

Responsibilities

• Run the quality control system and weekly quality reporting.
• Inspect completed work independently and verify completion before closeout.
• Track defects, rework and root causes with maintenance teams.
• Manage warranties and refer issues to government customer.
• Prepare monthly quality evidence for performance reporting.
• Administer resident satisfaction surveys and follow up on feedback.
• Plan inspections using risk-based sampling across trades and sites.
• Maintain QC documents and NCR/CAPA closure records.

Skills

Quality inspection

Root-cause analysis

QC plans & checklists

Resident/Government communication

Nonconformance & CAPA

Warranty administration

Education

Associate's or Bachelor's degree in Construction Management or related field

Tools

CMMS-based inspection workflows

Quality management systems (ISO 9001)

Job description

Summary

Fire Creek Services Company, an All Native Group company, is seeking a QA/QC Manager to own the quality control program for facility maintenance operations, including independent workmanship inspections, defect and rework tracking, weekly quality reports to the Government customer, planned and unplanned audits, and warranty tracking on installed parts. This is an immediate opening.

Essential Functions

• Run the quality control system and weekly quality reporting, and support Government quality assurance oversight.
• Inspect completed work independently of the technician who performed it where required, and verify technical completion before closeout.
• Track defects, rework and repeat visits, and share root causes with the Maintenance Superintendent and reliability team.
• Track warranties and installed-part warranty claims, and refer project warranty issues to the Government customer.
• Assemble quality evidence for monthly performance reporting.
• Administer resident satisfaction surveys and follow up on unresolved negative feedback.
• Plan inspections using risk-based sampling across trades, buildings and technicians.
• Issue and track nonconformance reports (NCRs) and manage corrective and preventive actions (CAPA) through verified closure.
• Maintain document control for QC plans, checklists, inspection records and procedures.

Competencies

• Quality inspection and auditing
• Root-cause analysis
• Writing QC plans and checklists
• Professional communication with residents and the Government customer
• Nonconformance and corrective action management

Supervisory Responsibility

None required for this position; provides quality direction and feedback to field crews.

Work Environment

Daily field inspections in barracks and housing facilities on the installation, including occupied residential buildings, with office time for reporting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing and walking in warehouse and field settings.
• Occasional lifting up to 50 lb.
• Computer work for planning and reporting.
• Driving a vehicle between the hub and sites.

Position Type/Expected Hours of Work

Full-time and part-time positions available. Typical hours are Monday through Friday, daytime. Shifts may require some evening or weekend work, and this position participates in an on-call rotation for after-hours emergency escalations as duty lead.

Travel

Daily local travel between buildings on the installation.

Experience

• 7+ years of facilities maintenance or construction experience.
• 3+ years in a quality control role on federal (USACE or Army) contracts.
• Experience writing QC plans and inspection checklists.
• Comfortable working in occupied residential buildings.

Preferred:

• Journeyman-level trade background.
• CMMS-based inspection workflows.
• Warranty administration.
• Experience with ISO 9001 or similar quality management systems.
• Experience with nonconformance and CAPA tracking systems.
• Experience working on Department of Defense (DoD) installations, contracts or programs is a plus.

Education

Associate's or bachelor's degree in Construction Management or a trade, or equivalent experience.

Additional Eligibility Qualifications

• OSHA 30 certification required.
• USACE Construction Quality Management for Contractors (CQM-C) preferred.
• Valid driver's license and acceptable driving record.
• Must be able to pass a background check and obtain installation access.

Drug Free Workplace

All Native Group is a Drug Free Workplace. It is our policy that all new hires must successfully complete a pre-employment drug screen as a condition of employment. In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group.

Security Clearance

None

AAP/EEO Statement

All Native Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

About Ho-Chunk, Inc. & All Native Group

Ho-Chunk, Inc.is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to provide long-term economic development for the Winnebago Tribe and job opportunities for Tribal members.

All Native Groupis a network of small businesses that support the critical missions of various U.S. Government customers. Our capabilities include telecommunications, health, logistics, specialized training, professional services, and IT solutions. Since earning our first federal contract in 2004, we have continued to grow and diversify our services while maintaining a strong commitment to excellence. As a tribally owned organization, All Native Group operates multiple subsidiary businesses, providing clients with the advantages of working with a small business while leveraging the resources and expertise of a larger, established company.Our work is guided by our coreNATIVEvalues:

• Native American Owned & Proud– Serving the Winnebago Tribe of Nebraska.
• Accountable– To always do what’s right.
• Team-Focused– For inclusive progress.
• Innovative– In creating solutions.
• Visionary– In our purpose and direction.
• Excellence– Through learning and performance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.