JOB OPPORTUNITY: Gallery & Visitor Services Coordinator

Creative Sonoma; Petaluma (CA); On-site; USD 3,582,000 - 4,271,000; Part time

Job summary

Petaluma Arts Center is seeking a Part-Time Gallery & Visitor Services Coordinator to provide welcoming visitor experiences and support during weekend gallery coverage. The role includes opening/closing the center, handling front-desk transactions, memberships, and occasional event support.

The ideal candidate is friendly, reliable, organized, and excited to connect people with art and community. Prior gallery or retail experience is a plus.

Qualifications

• Excellent customer service and interpersonal skills.
• Reliable, punctual, and comfortable working independently.
• Strong attention to detail and organizational skills.
• Comfortable using basic technology, including computers, tablets, and point-of-sale systems.

Responsibilities

• Welcome visitors and provide a warm, engaging experience.
• Answer questions about exhibitions, programs, membership, and the Art Center.
• Monitor the gallery and maintain a safe environment for visitors and artwork.
• Assist visitors with purchases, memberships, donations, and other front-desk transactions.
• Open and close the Art Center according to procedures.
• Provide event support and guest check-in during PAC events.
• Communicate issues to PAC management and complete front-desk records.

Skills

Customer service

Reliability

Attention to detail

Independent work

Tech comfort

Tools

POS systems

Job description

• JOB OPPORTUNITY: Gallery & Visitor Services Coordinator

JOB OPPORTUNITY: Gallery & Visitor Services Coordinator

Petaluma Arts CenterPart-Time | 16 hours per monthHourly Rate: $28.00/hourSchedule: Primarily Saturdays or Sundays, with occasional event support

Position Summary

The Gallery & Visitor Services Coordinator serves as a welcoming and knowledgeable point of contact for visitors to Petaluma Arts Center. This part-time position provides occasional weekend gallery coverage, supports a positive visitor experience, and is responsible for opening and closing the Art Center during assigned shifts.

The ideal candidate is friendly, reliable, organized, comfortable working independently, and enthusiastic about connecting people with art and the community.

Key Responsibilities

Gallery & Visitor Services

• Welcome visitors and provide a warm, engaging experience.
• Answer questions about current exhibitions, programs, membership, and the Art Center.
• Monitor the gallery and help maintain a safe, welcoming environment for visitors and artwork.
• Assist visitors with purchases, memberships, donations, and other front-desk transactions as needed.
• Keep the visitor services area and public spaces organized and presentable.

Opening & Closing

• Open the Art Center according to established procedures, including unlocking doors, turning on lights, preparing the gallery and visitor services area, and completing opening checks.
• Close the Art Center at the end of the shift, including securing artwork and public areas, shutting down equipment as needed, and locking the building.
• Follow all established opening and closing, safety, and security procedures.

Event Support

• Provide occasional visitor services and front-desk support during PAC events, programs, receptions, and special events.
• Assist with guest check-in, ticketing, memberships, donations, and other event-related needs.
• Assist with basic event setup and breakdown as needed.

Communication & Operations

• Communicate visitor concerns, facility issues, incidents, or other important information to PAC management.
• Complete required front-desk records and procedures.
• Follow PAC policies and procedures related to visitor services, safety, security, and cash handling.

Qualifications

• Excellent customer service and interpersonal skills.
• Reliable, punctual, and comfortable working independently.
• Strong attention to detail and organizational skills.
• Comfortable using basic technology, including computers, tablets, and point-of-sale systems.
• Interest in art, culture, and community engagement preferred.
• Previous experience in a gallery, museum, arts organization, retail, hospitality, or other customer-facing environment is a plus.

Schedule & Compensation

This position averages 16 hours per month , primarily covering occasional Saturday or Sunday gallery shifts, with additional hours as needed for special events.

Compensation: $28.00 per hour.

Because this is a limited-hour position, shifts will be scheduled in advance based on PAC's gallery schedule and staffing needs.

Physical Requirements

The position requires the ability to stand and walk throughout the gallery for portions of the shift and assist with light event setup and breakdown.

About Petaluma Arts Center

Petaluma Arts Center is a community arts organization dedicated to presenting exhibitions, educational programs, and cultural experiences that connect people through art. PAC creates opportunities for artists, learners, and the broader community to engage with contemporary art and creative ideas.