Quality Assurance Manager

Randstad USA; Lakeland (FL); On-site; USD 75,000 - 85,000; Full time

Job summary

Randstad USA in Lakeland, FL is seeking a Quality Assurance Manager to lead quality programs, oversee QMS compliance, and ensure products meet the highest standards.

The ideal candidate holds a Bachelor’s degree, 3–5 years of QA management experience, and Six Sigma certification is highly desired. The role includes root-cause analysis, metrics tracking, and continuous improvement with a daytime shift.

Qualifications

• Education: Bachelor’s degree in a relevant field.
• Experience: 3–5 years of quality assurance management experience.
• Certifications: Six Sigma certification is highly desired.

Responsibilities

• Lead quality programs, conduct inspections, and audits; meetings and training sessions.
• Ensure the QMS conforms to set standards and processes deliver intended objectives.
• Evaluate products and processes for acceptance criteria; initiate corrective actions.
• Plan, manage, and execute actions to comply with regulatory agencies, QMS standards, and customers’ needs.
• Define key operational processes to control cost of poor quality.
• Lead LEAN implementation.
• Measure progress with systems, tools, and metrics to drive continuous improvement.

Skills

Quality Assurance

Quality Control

Six Sigma

Inspecting

Inspection

Management

Managing

Audit-Internal

Education

Bachelor's degree

Job description

Are you a proactive quality leader dedicated to driving operational excellence and continuous improvement? We are seeking a Quality Assurance Manager to lead our quality programs, oversee QMS compliance, and ensure our products consistently meet the highest standards.

Key Responsibilities

• Quality Leadership: Oversee QMS compliance, conduct regular inspections and audits, and ensure processes deliver intended outcomes.
• Continuous Improvement: Drive LEAN implementation, define key operational processes to control the cost of poor quality, and manage metrics to track team progress.
• Issue Resolution: Lead investigations, perform root cause analyses, manage customer complaints, and execute corrective action plans.
• Compliance & Reporting: Ensure alignment with regulatory requirements and customer standards while delivering detailed progress reports to senior management.
• Team Guidance: Supervise Quality Auditors and deliver effective coaching and training sessions to production personnel.

Qualifications & Skills

• Education: Bachelor’s degree in a relevant field.
• Experience: 3–5 years of quality assurance management experience.
• Certifications: Six Sigma certification is highly desired.
• Core Competencies: Proven experience in root cause analysis, quality metrics, data analysis, and policy implementation.

Physical Requirements & Working Conditions

• Frequent walking, sitting, and reaching.
• Occasional standing (up to 10 hours), lifting/carrying, pulling/pushing, kneeling, and exposure to temperature extremes or confined spaces.
• Constant hearing, seeing, and sense of touch.

Responsibilities

• Lead quality programs, conduct inspections, and audits; as well as, meetings and training sessions.
• Ensure the QMS conforms to the set standards and the processes are delivering their intended objectives.
• Evaluate products and processes for acceptance criteria, initiate corrective actions to remove or mitigate root causes.
• Planning, managing, and executing actions to ensure compliance with the requirements of regulatory government agencies, QMS standards, and customers’ needs.
• Define the key operational processes in order to control cost of poor quality.
• Lead the implementation of LEAN.
• Control systems, tools, and metrics to accurately measure progress and drive continuous improvement which supports performance of the entire production team.
• Perform inspections and audits, and report findings.
• Manage customers complaints, including root cause analysis and corrective action reports.

The essential functions of this role include

• wearing steel toe shoes

Skills

• Quality Assurance
• Quality Control
• Six Sigma
• Inspecting
• Inspection
• Management
• Managing
• Audit-Internal

Qualifications

• Years of experience: 3 years
• Experience level: Manager

salary: $75,000 - $85,000 per year

shift: First

work hours: 6 AM - 2:30 PM

education: Bachelors

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience

• Manager
• 3 years

Education

• Bachelors (required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].