Job File Coordinator

iicrc-careers; San Leandro (CA); On-site; USD 30,307 - 46,838; Full time

Job summary

SERVPRO of Belmont/San Carlos, San Leandro, Stockton is seeking a Job File Coordinator in San Leandro, CA. The role supports the Project Manager, maintains file status and documentation, and communicates with internal and external stakeholders.

Ideal candidates have 2+ years of administrative experience, strong communication and multitasking abilities, and proficient use of Microsoft Office. Training will be provided to ensure accurate audits and timely updates.

Qualifications

• 2+ years of administrative or office experience.
• Excellent written and verbal communication.
• Polite, confident, and professional customer service.
• Ability to multi-task in a fast-paced environment.
• Experience in service industry a plus.

Responsibilities

• Monitor job file status.
• Monitor and complete job file audit status.
• Maintain job file WIP’s (Work in Progress).
• Maintain internal and external communications.
• Complete and review job file documentation for final upload and audit process.
• Occasional field work to assess/document scope (training provided).
• Assist other departments, as needed.

Skills

Communication

Multitasking

Customer service

Detail oriented

Microsoft Office

Learn new software

Team player

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

JOB TITLE: Job File Coordinator

PAY: Hourly DOE

LOCATION: San Leandro, CA

SERVPRO of Belmont/San Carlos, San Leandro, Stockton is currently seeking a Job File Coordinator/Estimator in our San Leandro location.

Do you love helping people through difficult situation?

In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never ever happened”!

We are seeing someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experience, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

PRIMARY RESPONSIBILITIES - We Will Train

Assisting Project Manager -

• Monitor job file status.
• Monitor and complete job file audit status.
• Maintain job file WIP’s (Work in Progress).
• Maintain internal and external communications.
• Complete and review job file documentation for final upload and audit process.
• Occasional field work to assess/document scope (training provided).
• Assist other departments, as needed.

POSITION REQUIREMENTS

• 2+ years of administrative or office related experience.
• Experience in service industry environment a plus.
• Outstanding written and verbal communication skills, and consistently courteous and professional tone of voice at all times.
• Polite, confident, and excellent customer service skills, including listening and questioning skills.
• Ability to remain calm and professional during tense or stressful situations.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and goal oriented.
• Ability to multi-task.
• Capability to work in a fast-paced, team-oriented office environment.
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel).
• Ability to learn new software
• Minimum education High School Diploma or GED equivalent.
• Ability to successfully complete a background check subject to applicable law.

HOURS

• 40 Hours/week. Hours between 7:00am to 7:00pm.
• Flexible to work overtime when required.

PAY RATE

Competitive pay based on experience.

Please visit our website, SERVPRO of San Leandro, for additional information.

SERVPRO of Belmont/San Carlos, San Leandro & Stockton is an EOE M/F/D/V/GI/SO employer