Job File Coordinator

SERVPRO of Vacaville / Dixon; San Leandro (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

SERVPRO of Belmont/San Carlos, San Leandro, Stockton is currently seeking a Job File Coordinator in our San Leandro location. The role focuses on assisting Project Manager, monitoring job files, and maintaining documentation while providing excellent customer service.

Ideal candidates have at least 2 years of administrative experience, strong phone and written communication, and proficiency with Microsoft Office. Training will be provided, and overtime may be required.

Qualifications

• 2+ years of administrative or office-related experience.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and basic computer skills.

Responsibilities

• Monitor job file status.
• Monitor and complete job file audit status.
• Maintain job file WIP’s (Work in Progress).
• Maintain internal and external communications.
• Complete and review job file documentation for final upload and audit process.
• Occasional field work to assess/document scope (training provided).
• Assist other departments, as needed.

Skills

Administrative experience

Excellent communication

Detail-oriented

Multi-tasking

Phone skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

JOB TITLE: Job File Coordinator

PAY: Hourly DOE

LOCATION: San Leandro, CA

SERVPRO of Belmont/San Carlos, San Leandro, Stockton is currently seeking a Job File Coordinator/Estimator in our San Leandro location.

Do you love helping people through difficult situation?

In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never ever happened”

We are seeing someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experience, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

PRIMARY RESPONSIBILITIES - We Will Train

Assisting Project Manager -

• Monitor job file status.
• Monitor and complete job file audit status.
• Maintain job file WIP’s (Work in Progress).
• Maintain internal and external communications.
• Complete and review job file documentation for final upload and audit process.
• Occasional field work to assess/document scope (training provided).
• Assist other departments, as needed.

Position Requirements

• 2+ years of administrative or office related experience.
• Experience in service industry environment a plus.
• Outstanding written and verbal communication skills, and consistently courteous and professional tone of voice at all times.
• Polite, confident, and excellent customer service skills, including listening and questioning skills.
• Ability to remain calm and professional during tense or stressful situations.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and goal oriented.
• Ability to multi-task.
• Capability to work in a fast-paced, team-oriented office environment.
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel).
• Ability to learn new software
• Minimum education High School Diploma or GED equivalent.
• Ability to successfully complete a background check subject to applicable law.

HOURS

• 40 Hours/week. Hours between 7:00am to 7:00pm.
• Flexible to work overtime when required.

PAY RATE

Competitive pay based on experience.

Please visit our website, SERVPRO of San Leandro, for additional information.

SERVPRO of Belmont/San Carlos, San Leandro & Stockton is an EOE M/F/D/V/GI/SO employer.

Compensation: $22.00 - $26.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.