Job File Coordinator

SERVPRO of Southeast El Paso/Butterfield - 11089; El Paso (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SERVPRO of Southeast El Paso/Butterfield - 11089 is seeking a versatile Job File Coordinator to act as a liaison for customers, gather project requirements, and organize project documentation. This role supports teammates and helps ensure projects run smoothly from start to finish in a fast-paced office environment.

The ideal candidate has at least one year of customer service or office experience, is detail-oriented, and proficient with common computer applications.

Qualifications

• Must have at least 1 year of customer service or office experience.
• Proficient with standard computer applications (MS Office).
• Detail-oriented with ability to multitask and prioritise tasks.

Responsibilities

• Coordinate project communications with customers and stakeholders.
• Oversee daily project status and workflow.
• Prepare preliminary estimates using estimating software.
• Review and validate on-site documentation.
• Collaborate with Project Managers to ensure thorough records.
• Assist other departments as needed.

Skills

Customer service

Office administration

Detail orientation

Multitasking

MS Office

Education

High school diploma/GED

Tools

MS Office

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever.