Job File Coordinator

SERVPRO of Southaven & Horn Lake - 11851; Olive Branch (MS); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SERVPRO of Southaven & Horn Lake- 11851 is hiring a Job File Coordinator to act as the customer liaison, identify project requirements, and organize project documentation. The role emphasizes strong customer service, organization, and teamwork to support project success.

The coordinator will monitor daily project status, validate site documentation, and collaborate with Project Managers and other departments to ensure accurate records and effective communication.

Qualifications

• High school diploma or GED (preferred).
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and stay detail oriented.
• Familiar with relevant computer applications.

Responsibilities

• Coordinate clear and efficient project communication with the customer and stakeholders.
• Provide daily project oversight including status monitoring, audits, and work-in-progress.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure thorough project documentation from start to finish.
• Assist with other departments as needed.

Skills

Customer service

Office administration

Education

High school diploma/GED (preferred)

Tools

Estimating software

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

SERVPRO of Southaven & Horn Lake- 11851 is hiring a Job File Coordinator!

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.