Job Coach - Supported Employment

Goodwill NYNJ; New York (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Generous time off

Health benefits

Retirement matching

Transit benefits

Job summary

Goodwill NYNJ is seeking a DSP-Job Coach to support individuals with Intellectual and developmental disabilities in obtaining and maintaining employment in the community. The role requires travel across NYC and direct work with participants and their families in real-world job settings.

You will maintain accurate notes in the EHR, coordinate with employers, and help participants develop job-ready skills through hands-on coaching.

Qualifications

• Associates degree preferred.
• 1+ year experience with people with disabilities preferred.
• Willingness to travel across NYC and work in community settings.
• Strong ability to document client interactions clearly.

Responsibilities

• Maintain departmental billing efficiency standards.
• Maintain accurate daily case-notes and monthly summaries in the EHR.
• Site visits with participants and employers throughout NYC region.
• Keep audit-ready records and update key information in EHR.
• Assist transitioning youth and unemployed individuals to discover careers.
• Develop relationships with consumers, parents, therapists, and employers.
• Support job development activities and address workplace problems.
• Maintain contact with consumers and employers to prevent job loss.
• Work in a cooperative manner with Goodwill and partner programs.

Skills

Community outreach

Teaching/mentoring

Patience

Documentation

Team communication

Education

Associates degree

DSP training program (EOC)

Tools

EHR system

Job description

About this role

Manage a caseload by providing individual assistance and guidance to individuals with disabilities with the mission of assisting them with obtaining, training and maintaining employment. The most prevalent disability group is Intellectual/Developmental Disability; others may include mental illness, visual impairment, mental illness, or other conditions and impairments. Here at Goodwill, we support persons with Intellectual & developmental disabilities and neurodiversity (Autism Spectrum), with obtaining and maintaining a job in the community. The DSP-Job Coach is the person who directly works with and supports our individuals and their families in finding a job and career. We are offer Full Time employment with many benefits starting at $20/hour (equivalent to $40,000/Year)

Are you a good match for the Job Coach Role?

• I am comfortable travelling throughout NYC, and being out in the community, visiting multiple work sites throughout the day
• I enjoy, teaching and encouraging others how to complete a task
• I am patience when explaining and showing an individual how to complete a task
• I do not mind rolling up my sleeves and showing someone the proper way to clean or stock merchandize on the shelves or communicate with others.
• I am able to write clear and concise progress note directly after providing a service which captures what transpired
• I like to communicate with other members of the team in order to keep everyone informed, that would let to the continued success of the program.

The Awesome Things You’ll Do

• Maintain departmental billing efficiency standards
• Maintain accurate daily case-notes, monthly summaries, SAP’s and other necessary documentation in a timely manner, on agencies Electronic Health Record Platform (EHR)
• Site visits with participants and employers throughout NYC Region in order to provide support services
• Responsible for maintaining and updating key information in EHR records to ensure a state of audit ready records
• Assist transitioning youth from school an unemployed individuals to through a formal “Discovery” to explore possible careers
• Work effectively with consumers in order to obtain/maintain employment
• Maintain charts in a timely manner and audit ready condition
• Write clear and concise case notes and service plans in a timely manner.
• Work in a cooperative manner with other Goodwill and non-GW programs.
• Effective Job Coaches will be able to develop good relationships with consumers, parents, therapists, group homes and employers, in order to facilitate positive movement toward employment goals.
• Through those relationships help consumers, to remove obstacles and barriers toward employment goals.
• Work effectively with employers in order to facilitate accommodations and address workplace problems/issues to result in greater job retention.
• Needs to maintain contact with consumers and employers to identify and resolve problems early on in order to prevent a job loss or termination from the program
• Good interpersonal skills
• Flexible Schedule and Travel throughout 5 boroughs, most time is spent out in the field at multiple sites and multiple boroughs each day
• Assists consumers in achieving the highest level of independent functioning on the job
• Coaches are encouraged to directly assist in job development activities and efforts
• Additional duties as requested by Manager

Activities are subject to change / be added to meet business needs with management approval.

Our Must Haves

• Minimum preferred: Associates degree.
• Preferred: 1+ year of experience working with people with disabilities
• Exceptions will be made for graduates of specialists DSP training programs such as Educational Opportunity Center graduates (EOC’s)

Special Working Conditions

• Job primarily consists of field on-site and off site face to face visits with consumers.
• Travel throughout the NYC mostly on public transportation
• Expected to make site visits during consumer work schedules and will consist of evening and weekend work in the community.

What We Offer

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

#IND1