Job Administration/Production Control Technician

City of New York; New York (NY); On-site; USD 75,000 - 87,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Deferred compensation plan

Pre-tax commuter benefit

Job summary

The City of New York is hiring a Job Administration/Production Control Technician to monitor job flows using CA Workload Automation DE (dSeries). The role supports z/OS, UNIX, and PeopleSoft environments and requires rapid response to failures and coordination with on-call staff.

Typical duties include migrating software to production/test, documenting issues, and configuring job flow dependencies while following established SDLC practices. Location: NYC.

Qualifications

• Four years of IT/ops experience related to information technology service management.
• Knowledge of mainframe scheduling and SDLC processes.
• Experience troubleshooting job failures and documenting issues.

Responsibilities

• Monitor job flows controlled by the CA Workload Automation DE (dSeries).
• Respond to job failures and coordinate remediation with on-call staff.
• Migrate software to production or test environments when required.
• Document problems, set up job flow dependencies, and execute test flows.

Skills

Production Control

Job Failure Troubleshooting

Communication Skills

SDLC knowledge

Education

Baccalaureate degree in computer science, engineering or related field

Four years of satisfactory full-time IT/ops experience

Tools

JCL

GDGs

File-AID

IDCAMS

CA Workload Automation DE

z/OS

TSO/ISPF

Putty/WinSCP

Rational ClearQuest

ClearCase

PeopleSoft Tools

Job description

• Full-time
• Agency: FINANCIAL INFO SVCS AGENCY
• Salary Band: $80,000 to $90,000
• Compensation: USD 75,000 - USD 87,000

Job Description

The Financial Information Services Agency (FISA) has a vacancy for a Job Administration/Production Control Technician reporting to the night Shift Supervisor. This position is responsible for monitoring job flows controlled by the CA Workload Automation DE (dSeries) scheduling system. The jobs being run execute on either a z/OS mainframe, UNIX, or PeopleSoft server. The position preferably requires knowledge of tools and utilities that run under z/OS, PeopleSoft, and/ or UNIX. The technician must be able to respond quickly to job failures by determining the general cause of the problem and contacting the appropriate on‑call staff member for remediation. The candidate will also be required to occasionally migrate software to the production and/or test environments. Other duties included documenting problems, setting up job flow dependencies, and executing/troubleshooting test flows.

Preferred Skills

• Extensive experience working in Production Control with mainframe or mid-range computer Familiarity with establishing job dependencies
• Experience troubleshooting JCL errors, using GDGs, and utilities such as File-AID and IDCAMS Knowledge of CA Workload Automation DE or similar enterprise scheduling package
• Knowledge of z/OS JCL and TSO/ISPF
• Experience with mainframe compile, link, and bind procedures
• Familiarity with file transfer protocols such as FTPS and/or Connect:Direct
• Excellent communication (oral and written), interpersonal, organizational, and analytical skills. Strong understanding of standard SDLC methodologies
• Knowledge of IMS, D82 Knowledge of UNIX
• Knowledge of PUTTY, WinSCP
• Familiarity with Rational Tools (ClearQuest and ClearCase) Familiarity with MS-Word and Excel
• Knowledge of PeopleSoft People Tools (Process Monitor)

Experience

• 3 - 5 years of related scheduling experience with a Windows-based scheduling system.
• 5 years' experience escalating and documenting critical job failures and schedule problems.
• 5 years of experience with hands‑on work with executing and performing preliminary troubleshooting activities involving: scheduler, batch processes, and cycle flows.

Additional Information

P-157

Position is located in NYC near Madison Square Garden and Hudson Yards

Hours/Shift

This position is a 3-day work week, consecutive days, 7:30a.m. until 8:00 p.m. and includes weekends and holidays. The days worked rotate on a predetermined schedule.(4 weeks Mon thru Wed then 4 weeks Thu thru Sat.)

The City of New York offers a comprehensive set of benefits and programs to employees, including health insurance, pension plan, Deferred Compensation Plan (with 457, 401K and Roth IRA options), pre-tax Commuter Benefit program, pre-tax Flexible Spending Accounts programs and more.

Additional benefits such as prescription drug coverage, dental benefits, vision care benefits and more are also available through District Council 37 – Local 2627, the union that represents employees in this title.

Work Location
5 Manhattan West, NY, NY
IT SERVICE MANAGEMENT SPECIALI - 95713

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full‑time experience related to information technology service management, process management, operations;
2. A baccalaureate degree from an accredited college and eight years of satisfactory full‑time experience related to information technology service management, process management, operations;
3. Education and/or experience which is equivalent to "1" or "2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.