Jo's Barista

Park Hyatt Los Cabos at Cabo del Sol; Nashville (TN); On-site; USD 26,000 - 36,000; Full time

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, seeks a Barista to deliver superior guest service and high-quality beverages in a fast-paced setting. You will work closely with the Food & Beverage team, handle cash and POS orders, and ensure menu knowledge while maintaining a clean work area.

Ideal candidates have 1-2 years barista experience and hospitality background, with preference for experience in high-volume restaurants.

Qualifications

• Prepare and serve beverages using an industrial espresso machine.
• Handle cash transactions in accordance with cash handling policy.
• Have knowledge about the hotel and local area.
• Anticipate customer needs to ensure a positive experience.
• Follow policies on cash handling, F&B, safety and daily operation.
• Prepare orders according to company standards while meeting speed and quality.
• Maintain a clean guest environment and workspace.
• Respond to guest requests in a timely and friendly manner.
• Ensure knowledge of the menu.
• Take guest beverage and/or food orders and input into POS.
• All other tasks as assigned.
• 1-2 years of barista knowledge; hospitality experience preferred.
• Experience in a high-volume restaurant is a must.

Responsibilities

• Prepare and serve beverages (coffee, latte, espresso, teas) using an industrial espresso machine.
• Take guest beverage and/or food orders and input orders in POS system.
• Ensure knowledge of menu and assist guests with their selections.
• Respond to guest requests in a timely, friendly, and efficient manner.
• Maintain a clean and organized workspace and guest environment.

Skills

Beverage preparation

Cash handling

Guest service

Menu knowledge

POS operation

Tools

Espresso machine

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

The Barista is responsible for honoring each and every guest by providing excellent customer service and a high quality product. The Barista will work closely with the hotel's Food & Beverage team. The ideal candidate will possess a passion for enhancing the guest’s experience along with having a high attention to detail and a strong team approach.

Qualifications

Prepare and serve beverages (coffee, latte, espresso, teas) using an industrial espresso machine

Handle cash transactions in accordance with the property’s cash handling policy

Have a deep knowledge about the hotel and local area

Anticipate customer needs when assisting all guests with their orders to ensure a positive experience

Follow all company policies and procedures in regards to cash handling, food and beverage preparation, safety and daily operation of the restaurant

Prepare all orders according to company standards while meeting or exceeding speed of service and quality expectations

Maintain a clean and organized guest environment as well as a clean and organized workspace

Respond to guest requests in a timely, friendly and efficient manner

Ensure knowledge of menu

Take guest beverage and/or food orders and input orders in appropriate POS system

All other tasks and duties as assigned

1-2 years of barista knowledge

Previous hospitality experience preferred

Experience in a high volume restaurant is a must

Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US