JIRA Specialist

Sharp Decisions; Torrance (CA); Hybride; USD 95 000 - 125 000; Plein temps

Résumé du poste

Sharp Decisions is seeking a temporary JIRA Specialist to optimize the post-migration JIRA environment from the backend and align workflows with business processes. This hands-on role involves reworking configurations while coordinating with Digital Marketing, IT, and vendor partners to implement standardized conventions and clearer reporting.

You will document refined workflows and deliver lightweight guides to ensure long-term adoption after the engagement.

Qualifications

• 3+ years hands-on JIRA administration/configuration — reworking workflows, issue types, permissions, boards, dashboards, and reporting.
• Strong grasp of Agile/sprint delivery and translating team processes into backend workflow design.
• Proven ability to assess an existing setup and improve it, not just build from scratch.
• Proven ability to coordinate process alignment across internal teams, IT, and external vendors in a governed enterprise environment.
• Excellent documentation and stakeholder-communication skills.

Responsabilités

• Assess post-migration JIRA configuration and improve backend workflows (Story, Task/Sub-task, Bug) and environment tagging.
• Standardize conventions for issue types, priority vs. severity, and sprint accountability.
• Coordinate process optimizations with Digital Marketing, IT, and vendors to align workflows.
• Improve dashboards, boards, filters, and reporting for clearer progress visibility.
• Document refined workflows and provide lightweight guides for sustainment.

Connaissances

JIRA administration

Agile / Sprint delivery

Stakeholder communication

Outils

Confluence

Advanced Roadmaps

Zephyr

Description du poste

Location Details: Torrance, CA
Work Type: Onsite (4 days/week)
W2 Only

Job Description:

Position Summary

Client’s Digital Marketing team is looking for a temporary JIRA Specialist to improve and optimize our existing, post-migration JIRA environment from the backend and align it with better ways of working across the business. This is a hands-on role: reworking our current backend configuration while coordinating process & workflow improvements with our internal teams, IT, and vendor partners.

Key Responsibilities

• Assess our existing post-migration JIRA configuration and improve it from the backend – refining our current Story, Task/Sub-task, and Bug workflows, statuses, critical paths, and environment tagging (Prod vs. Non-Prod) so they better reflect how the team should be working.
• Standardize and clean up existing conventions for issue types, priority vs. severity, and sprint accountability, and encode them consistently into the tool.
• Coordinate process optimizations across the business – partnering with Digital Marketing, IT, and VML to align our current workflows and standards.
• Improve existing dashboards, boards, filters, and reporting to give the team and leadership clearer visibility into progress and health.
• Document the refined workflows and provide lightweight guides so the team can sustain the improvements after the engagement.

Required Qualifications

• 3+ years hands-on JIRA administration/configuration – reworking workflows, issue types, permissions, boards, dashboards, and reporting in established environments.
• Strong grasp of Agile/sprint delivery and how to translate team processes into clean backend workflow design.
• Proven ability to assess an existing setup and improve it, rather than only building from scratch.
• Proven ability to coordinate process alignment across internal teams, IT, and external vendors in a governed enterprise environment.
• Excellent documentation and stakeholder-communication skills.

Preferred Qualifications

• Experience optimizing an established JIRA Cloud instance in a governed enterprise environment.
• Familiarity with Confluence, Advanced Roadmaps, and Zephyr.
• Term: ~3 months, focused on improving our existing post-migration JIRA workflows and coordinating process alignment across the business.
• Time commitment: Full-time, hybrid on-site (80%) in Torrance.