Jira Specialist

Socket.dev; San Diego (CA); Hybrid; USD 115,000 - 170,000; Full time

Job summary

SAIC is seeking an IT/JIRA Specialist (Agile Product Support SME) in a hybrid role based in San Diego, CA. The candidate will administrate Atlassian Jira/Confluence, drive Agile process implementation, and translate mission requirements into technical specs for development teams.

The role requires 5+ years in Agile environments, DoD program experience, and an active TS/SCI clearance. You will lead release management, write user stories, and guide teams in SecDevOps practices within secure

Qualifications

• Bachelors and 5+ years of experience in an Agile software development environment supporting teams as a Product Owner, Agile Coach, Business Analyst, or Scrum Master.
• U.S. citizenship and an active TS/SCI clearance.
• DoD Program Experience: Experience supporting DoD acquisition programs, military software factories, or tactical C4ISR / C2 network programs.
• Atlassian Expertise: 2+ years of hands‑on experience as a Jira and Confluence administrator, with demonstrated proficiency in Jira Advanced Roadmaps.
• Agile Release Management: Demonstrated experience in Agile Release Management, including planning, coordinating, and managing release schedules and deployment activities.
• Software Development Practices: Demonstrated experience applying Agile software practices and supporting the secure software development lifecycle (SecDevOps/SDLC).
• Leadership & Documentation: Demonstrated experience leading teams handling customer feedback requirements, writing user stories and acceptance criteria, and developing capability, tool, or system documentation.

Responsibilities

• Design complex, conditional Jira workflows, automations, and scheme configurations to support requirement traceability.
• Translate operational needs into clear technical requirements for both technical and non-technical stakeholders.
• Collaborate with JFN leadership and department managers to translate mission requirements into structured, executable technical specifications.
• Provide expert guidance on Agile best practices and release management workflows.
• Support secure software development lifecycle and governance in DoD programs.

Skills

Product Owner

Agile Coach

Business Analysis

Scrum Master

Release Management

SecDevOps

Documentation

Stakeholder Communication

Leadership

Analytics

Education

Bachelor's degree

Tools

Jira

Confluence

Jira Advanced Roadmaps

Job description

The IT/JIRA Specialist (Agile Product Support SME) is a highly specialized technical and operational role dedicated to enabling the delivery of the Joint Fires Network (JFN) Program. This position acts as a Subject Matter Expert (SME) driving Agile process implementation, requirements traceability, and project management tooling optimization to support JFN initiatives.

As an Agile Product Support SME, you will serve as the strategic bridge between operational leaders and technical development teams. You will collaborate directly with JFN leadership and department managers to translate mission requirements into structured, executable technical specifications, while providing expert guidance on Agile best practices and release management workflows.

As an IT/JIRA Specialist, you will serve as a principal administrator and technical expert for the Atlassian suite (Jira Software, Jira Service Management, Confluence, and Jira Advanced Roadmaps) across secure government networks. You will configure and maintain workflows, roadmaps, and automation schemes that keep the JFN development lifecycle highly visible, organized, and on schedule. This position is hybrid with the office work being performed in San Diego, CA.

Qualifications

• Bachelors and 5+ years of experience in an Agile software development environment supporting teams as a Product Owner, Agile Coach, Business Analyst, or Scrum Master.
• U.S. citizenship and an active TS/sCI clearance.
• DoD Program Experience: Experience supporting DoD acquisition programs, military software factories, or tactical C4ISR / C2 network programs.
• Atlassian Expertise: 2+ years of hands‑on experience as a Jira and Confluence administrator, with demonstrated proficiency in Jira Advanced Roadmaps.
• Agile Release Management: Demonstrated experience in Agile Release Management, including planning, coordinating, and managing release schedules and deployment activities.
• Software Development Practices: Demonstrated experience applying Agile software practices and supporting the secure software development lifecycle (SecDevOps/SDLC).
• Leadership & Documentation: Demonstrated experience leading teams handling customer feedback requirements, writing user stories and acceptance criteria, and developing capability, tool, or system documentation.

Technical Skills

• Proven expertise designing complex, conditional Jira workflows, automations, and scheme configurations to support requirement traceability.
• Communication Skills: Demonstrated excellent oral and written communication skills to effectively translate complex operational needs into clear technical requirements for both technical and non-technical stakeholders.
• Strong Agile mindset with an in-depth understanding of Scrum, Kanban, and Scaled Agile Frameworks (SAFe) for Government.
• Initiative & Ownership: Demonstrated ability to take the initiative to proactively identify bottlenecks and complete tasks in a timely manner.
• Analytical mindset with a focus on metrics-driven continuous improvement in complex, mission-critical environments.

Preferred Certifications (A Plus)

• Active Atlassian Certified Professional certification (e.g., ACP-100 or ACP-120)
• Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), or SAFe Product Owner/Product Manager (POPM)
• CompTIA Security+ (or other DoD 8570/8140 IAT Level II compliant certification)

SAIC®is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visitsaic.com. For ongoing news, visitnewsroom.