JIRA Administrator

SOS International LLC; Tucson (AZ); On-site; USD 79,000 - 165,000; Part time

Job summary

SOSi is seeking a JIRA Administrator to support a DoD customer with a scalable, federated data ecosystem that enhances interoperability and mission-tailored analytics. The role focuses on configuring JIRA, integrating with GitLab and Confluence, and supporting Agile practices in a DoD context.

The position is part-time and remote, offering on-call support and the ability to work from home while ensuring secure, compliant project delivery for critical government programs.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration.
• Experience configuring and managing JIRA workflows.
• Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.
• Experience with Agile methodologies, dashboard customization, and SLA monitoring.

Responsibilities

• Configure and maintain JIRA workflows, projects, and issue tracking systems.
• Manage and optimize JIRA configurations to meet business and technical requirements.
• Integrate JIRA with GitLab, Confluence, and other DevOps tools.
• Support Agile methodologies and related project management practices.
• Troubleshoot and resolve system issues related to JIRA administration.
• Collaborate with development, operations, and project teams to improve processes and system functionality.

Skills

JIRA administration

Agile methodologies

Analytical thinking

Problem-solving

Education

Bachelor’s degree or 5 years experience in JIRA administration

Tools

JIRA

GitLab

Confluence

Job description

Remote , Remote , USA

Part-time

Clearance Requirement: None

Compensation: USD 79451 - USD 165013 - yearly

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.

Essential Job Duties:

• Configure and maintain JIRA workflows, projects, and issue tracking systems.
• Manage and optimize JIRA configurations to meet business and technical requirements.
• Integrate JIRA with GitLab, Confluence, and other DevOps tools.
• Support Agile methodologies and related project management practices.
• Troubleshoot and resolve system issues related to JIRA administration.
• Collaborate with development, operations, and project teams to improve processes and system functionality.

Qualifications

Minimum Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration.
• Demonstrated experience configuring and managing JIRA workflows.
• Experience managing issue tracking systems and workflow automation.
• Proficiency in JIRA administration, including workflow development and permission management.
• Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.
• Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
• Strong problem-solving and analytical skills.

Desired Qualifications:

• Atlassian Certified JIRA Administrator certification.
• ITIL Foundation Certification.

Additional Information

Working Conditions:

• This is a part-time, on-call position
• The work to be performed remotely
• Must have strong internet connection
• Quit workspace free from interruptions and background noise

Working at SOSi:

All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.