Jira Cloud Automation Engineer (Remote/Hybrid)

Indigo Beam, LLC

Houston (TX)

Hybrid

USD 83,000 - 138,000

Part time

14 days+

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Job summary

Indigo Beam Consulting seeks an experienced Jira Developer for a Houston-based client on a 3-month engagement. You will automate incident workflows, integrate Jira with enterprise systems, and optimize SLAs and dashboards.

This role supports a remote or hybrid model with onboarding on-site in Houston for 1 day. Ideal candidates have 4+ years in Jira Cloud, Jira Automation, and REST API integrations, with strong communication to translate business needs into technical solutions.

Qualifications

4+ years of hands-on Jira Cloud development and administration.
Proven Jira Automation experience (rules, triggers, smart values).
Experience with incident management and Jira Service Management (JSM).
Strong knowledge of REST APIs, webhooks and 3rd-party integrations.

Responsibilities

Design, build, and maintain Jira Cloud automation rules for incident workflows.
Develop integrations between Jira and enterprise systems using REST APIs and webhooks.
Configure workflows, fields, SLAs, and permission schemes.
Set up queues, escalation paths, and request types for faster triage.
Build dashboards and reports on incident volume and SLA performance.
Document configurations and hand off knowledge after engagement.
Collaborate with IT, operations, and business stakeholders to gather requirements.