Jira Developer

Indigo Beam, LLC; Houston (TX); Hybrid; USD 83,000 - 138,000; Part time

Job summary

Indigo Beam Consulting seeks an experienced Jira Developer for a Houston-based client on a 3-month engagement. You will automate incident workflows, integrate Jira with enterprise systems, and optimize SLAs and dashboards.

This role supports a remote or hybrid model with onboarding on-site in Houston for 1 day. Ideal candidates have 4+ years in Jira Cloud, Jira Automation, and REST API integrations, with strong communication to translate business needs into technical solutions.

Qualifications

• 4+ years of hands-on Jira Cloud development and administration.
• Proven Jira Automation experience (rules, triggers, smart values).
• Experience with incident management and Jira Service Management (JSM).
• Strong knowledge of REST APIs, webhooks and 3rd-party integrations.

Responsibilities

• Design, build, and maintain Jira Cloud automation rules for incident workflows.
• Develop integrations between Jira and enterprise systems using REST APIs and webhooks.
• Configure workflows, fields, SLAs, and permission schemes.
• Set up queues, escalation paths, and request types for faster triage.
• Build dashboards and reports on incident volume and SLA performance.
• Document configurations and hand off knowledge after engagement.
• Collaborate with IT, operations, and business stakeholders to gather requirements.

Skills

Jira Cloud

Jira Automation

Incident Management

REST APIs

System Integrations

Workflows and SLAs

Communication

Tools

REST APIs

Webhooks

Jira Service Management

Job description

Houston, United States

Indigo Beam Consulting provides a common-sense approach to solving business problems through technology.

Born out of Bluware Inc. which has been in business for twenty-seven years, Indigo Beam was conceived as a full-service business consulting company that deeply cares about creating technology solutions that are in harmony with the environments in which they exist.

We believe that for a technology solution to be sustainable, it must be congruent with the business processes it serves, indigenously maintainable, and cognizant of the unique traits of the organization which it calls home.

Job Description

Location: Houston, TX (Remote or Hybrid; 1 day on-site in Houston for onboarding)

Employment Type: Contract, 3 months

Start Date: Immediate

About the Role

Indigo Beam is looking for an experienced Jira Developer to support a Houston-based client on a 3-month engagement. You will work in the client's Jira Cloud environment, which is used mainly for incident management. The focus is on building automations and integrating Jira with other business systems so incidents are captured, routed, and resolved more efficiently.

This role is remote or hybrid. Candidates must be able to come on-site in Houston, TX for onboarding (1 day).

Key Responsibilities

• Design, build, and maintain Jira Cloud automation rules to streamline incident management workflows
• Develop and support integrations between Jira and other enterprise systems using REST APIs, webhooks, and middleware or integration tools
• Configure and optimize incident management workflows, issue types, fields, screens, SLAs, notifications, and permission schemes
• Set up queues, escalation paths, and request types to improve incident triage and response time
• Build dashboards and reports that give stakeholders visibility into incident volume, SLA performance, and resolution trends
• Identify manual processes and replace them with scalable automated solutions
• Work with IT, operations, and business stakeholders to gather requirements and turn them into technical solutions
• Document configurations, automations, and integrations, and hand off knowledge to internal teams before the engagement ends

Requirements

Required Qualifications

• 4+ years of hands-on experience developing and administering Jira, with strong experience in Jira Cloud
• Proven experience with Jira Automation (rules, triggers, conditions, smart values)
• Experience using Jira for incident management, ideally with Jira Service Management (JSM)
• Strong knowledge of Jira REST APIs, webhooks, and building integrations with third-party systems
• Experience configuring workflows, custom fields, SLAs, and permission schemes
• Strong communication skills and the ability to work independently with business and technical stakeholders
• Able to be on-site in Houston, TX for onboarding